Replies

PanagiotisCharalampous
04 Nov 2024, 06:55

RE: RE: Could not switch workspace while at least 1 cbot is running

shane.scott.pub said: 

PanagiotisCharalampous said: 

Hi FireMyst,

If you can send us troubleshooting information when this happens again it will help us investigate.

Best Regards,

Panagiotis

Hi I am logged into only one instance of CTrader. On my desktop. I am getting the exact same message as the original poster. I am running three optimizations on different stocks.  I am running no bots. I am getting the same message every minute or so. 

Hi there,

This is a 5 years old thread so definitely not related. Please create a new thread regarding this issue.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
04 Nov 2024, 06:52

Hi firemyst,

Thank you for reporting this. We are investigating.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
02 Nov 2024, 07:34

Hi there,

No there is no such option. A workaround would be to get the added indicator from the chart and change the color afterwards.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
02 Nov 2024, 07:32

Hi there,

We don't have such plans at the moment.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
01 Nov 2024, 08:29

Hi firemyst,

Timeframes are determined by cTrader.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
01 Nov 2024, 06:43

Hi there,

It's there for me.

Can you share a full screenshot please?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
01 Nov 2024, 06:14

Hi there,

Please provide us with the following information

  1. cBot code
  2. cBot parameters and dates that produce trades in backtesting
  3. The cBot log for the exact same period from live trading where trades were not placed.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
01 Nov 2024, 06:12

Hi there,

Please use the Suggestions section for your suggestions.

Best regards,

Panagiotis

 


@PanagiotisCharalampous

PanagiotisCharalampous
31 Oct 2024, 12:36

Hi there,

Unfortunately it is not possible to use ScrollXTo() to move the chart to the future.

Best Regards,

Panagiotis 


@PanagiotisCharalampous

PanagiotisCharalampous
31 Oct 2024, 12:31

Hi there,

Yes that is correct.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
31 Oct 2024, 12:30

RE: RE: RE: Improvements to memory usage observed

ncel01 said: 

PanagiotisCharalampous said: 

ncel01 said: 

Hello,

To be fair, it looks to me that a lot of progress has been made here lately :

The RAM usage in time seems to be much more stable, even with cBots running. I am now able to keep cTrader open for weeks without noticing any relevant increase in memory usage.

Although there is always room for refinements, the improvements are clear.

@Panagiotis

Do you confirm that significant improvements to memory management have been performed lately?

Please always be mindful of any memory leaks when adding new features/tools, as this is crucial for the overall platform stability.

Hi ncel01,

We do performance improvements on almost every update

Hi Panagiotis,

I mean major improvements, as this seems to me to be the case. I'd just like to be aware.

Hi ncel01,

I am not sure how to answer your question. We do improvements and refactoring all the time. Depending on how you use cTrader, the impact could be major or minor. It is normal that after every major update, the following hotfixes and updates will deliver bug fixes and performance improvements to the major release. So from 5.0.0 to 5.0.40 is all about fixes and improvements.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
31 Oct 2024, 06:24

RE: Why does the spread look like it's a 10th of what it should be?

fkouloufakos said: 

Not quite the same but similar…I'm using cTrader through FTMO and I want the spread to show up as, in this case, 2.9 and not .29. This also affects my protection settings as well. Is there a way that we can adjust that or is this something locked down by the broker?

Hi there,

Pip size is defined by the broker.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
31 Oct 2024, 06:23

Hi there,

I did not understand what you are doing and what exactly is happening. Can you record a video so that we can understand what you are looking at?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
31 Oct 2024, 06:11

RE: journal

rrooddeeff said: 

They ask me to send them journal but i cannot see it in ctrader web

The journal is available only on cTrader Desktop. However the broker can check submitted orders from their backend.


@PanagiotisCharalampous

PanagiotisCharalampous
31 Oct 2024, 06:09

Hi there,

Please post your question in the correct topic.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
31 Oct 2024, 06:08

Hi there,

No it is not possible.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
30 Oct 2024, 14:24

Hi there,

You should check execution issues with your broker.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
30 Oct 2024, 13:21

RE: Improvements to memory usage observed

ncel01 said: 

Hello,

To be fair, it looks to me that a lot of progress has been made here lately :

The RAM usage in time seems to be much more stable, even with cBots running. I am now able to keep cTrader open for weeks without noticing any relevant increase in memory usage.

Although there is always room for refinements, the improvements are clear.

@Panagiotis

Do you confirm that significant improvements to memory management have been performed lately?

Please always be mindful of any memory leaks when adding new features/tools, as this is crucial for the overall platform stability.

Hi ncel01,

We do performance improvements on almost every update


@PanagiotisCharalampous

PanagiotisCharalampous
30 Oct 2024, 09:54

Hi there,

There is no ScrollXto in your code. Can you share the full source code please?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
30 Oct 2024, 09:53

Hi there,

There are no bullet proof solutions when it comes to protect your software. It's all about the effort needed to reverse engineer something vs it's actual value. The .algo files are encrypted making it very hard to reverse engineer them.

Best regards,

Panagiotis


@PanagiotisCharalampous