PanagiotisCharalampous
23 Aug 2021, 11:22

Hi symfractal,

Regarding the first part of your post, please post a suggestion in the Suggestions section.

For the second part, please send us some troubleshooting information (Ctrl+Alt+Shift+T) the next time this happens, so that we can investigate further.

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Panagiotis 

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PanagiotisCharalampous
23 Aug 2021, 10:26

Hi Neilsh,

The last report we received from you contained a lot of custom cBots running. Please reproduce the issue with no cBots running and send us again a troubleshooting report so that we can check again.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
23 Aug 2021, 10:15

Hi Thi,

Please make sure you are using your broker's mobile application and not Spotware cTrader Beta.

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Panagiotis 

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PanagiotisCharalampous
19 Aug 2021, 14:46

Hi marlonb,

The equation used for calculating the ROI is here. Some traders take advantage of the fact that some brokers allow trading with low balance and high leverage and make extremely risky trades, achieving such ROI levels. You should always check the strategy provider's balance to understand if he is inflating his/her ROI intentionally.

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Panagiotis 

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PanagiotisCharalampous
19 Aug 2021, 14:41

Hi J.Frindt,

cTrader does not open positions by itself in any case. Were you running a cBot? Can you please provide more information, like some screenshots of the trades?

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Panagiotis 

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PanagiotisCharalampous
19 Aug 2021, 14:30

Hi J,

Make sure you are using your broker's cTrader application and not Spotware cTrader Beta.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
18 Aug 2021, 14:09

Hi Lisa,

This probably happens because of currency conversions. The position's P&L is converted to your account's currency based on the conversion rate of the backtesting's last date. Hence moving the end date back and forth can cause positions having slightly different P&L, resulting to a different overall performance for your execution.

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Panagiotis 

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PanagiotisCharalampous
18 Aug 2021, 14:04

Hi salehzadam,

You can zoom out and drag the time counter to the left so that you can see more future dates.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
18 Aug 2021, 10:07

Hi Neilsh,

Can you please confirm that there is no custom indicator being used when this happens?

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Panagiotis 

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PanagiotisCharalampous
18 Aug 2021, 09:52

Hi Neilsh,

If there are no indicators or cBots running when you experience this problem, please send us some troubleshooting information while providing the link to this discussion in the relevant text box. 

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Panagiotis 

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PanagiotisCharalampous
18 Aug 2021, 08:10

Hi Mustafa,

Yes this is possible.

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Panagiotis 

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PanagiotisCharalampous
18 Aug 2021, 08:09

Hi dean_trades,

We do not have plans to change the designed functionality at the moment, since this might have serious consequences e.g. resulting to non valid SLs and TPs and leaving the position unprotected.

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Panagiotis 

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PanagiotisCharalampous
18 Aug 2021, 08:03

Hi there,

Can you please click on the Details button and share the log so that we can see what the is the error about?

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Panagiotis 

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PanagiotisCharalampous
17 Aug 2021, 16:52

Hi dean_trades,

There is no option to fix your SL and TP on a price at the moment. Both of them are set relatively to the entry price.

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Panagiotis 

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PanagiotisCharalampous
17 Aug 2021, 16:39

Hi dean_trades,

You can set the volume in the QuickTrade dropdown. You can configure your orders as you want without the need to open the Create Order form.

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Panagiotis 

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PanagiotisCharalampous
17 Aug 2021, 15:56

Hi dean_trades,

Yes but initially setting up the order on the chart must be done through that new window.

This is not true. You can place your order directly on the chart without having to go through the Create Order window. Just right click on the exact point you need to place your order, right click and you will get the options below

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Panagiotis 

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PanagiotisCharalampous
17 Aug 2021, 15:22

Hi dean_trades,

There is no such option. However you place and modify your orders, SLs and TPs directly on the main chart by dragging and dropping them.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Aug 2021, 10:10

Hi bahiasoft,

Amazing job, kudos!

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Aug 2021, 07:39

Hi amineismail90,

Can you please explain why do you thing your account is not copying?

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Panagiotis 

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PanagiotisCharalampous
16 Aug 2021, 14:16

Hi PUdPUd,

There is no built in option to do this at the moment.

Best Regards,

Panagiotis 

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