PanagiotisCharalampous
25 Oct 2021, 10:34

Hi gnsmaciej,

Can you please let us know your broker? Also make sure your phone is not on "saving energy" mode.

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Panagiotis 

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PanagiotisCharalampous
25 Oct 2021, 08:09

Hi urai2020,

You need to check with IC Markets if this account has been linked to the correct cTrader ID.

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Panagiotis 

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PanagiotisCharalampous
22 Oct 2021, 07:51

Hi Victor,

Do you run any cBots or custom indicators? If not, please send us some troubleshooting information the next time this happens. To do so, please press Ctrl+Alt+Shift+T, paste the link to this discussion in the textbox and press submit.

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Panagiotis 

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PanagiotisCharalampous
20 Oct 2021, 16:42

Hi socialmetricatrading,

Can you please advise which keyboard are you using?

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Panagiotis 

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PanagiotisCharalampous
20 Oct 2021, 16:25 ( Updated at: 21 Dec 2023, 09:22 )

Hi emmasystems,

Here you go

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Panagiotis 

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PanagiotisCharalampous
20 Oct 2021, 07:58

Hi Shelly,

It would be better to post suggestions in the Suggestions section, so that they can be considered by the product team.

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Panagiotis 

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PanagiotisCharalampous
19 Oct 2021, 14:25 ( Updated at: 21 Dec 2023, 09:22 )

Hi Johannes,

You can disable this through the Settings. See below

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Panagiotis 

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PanagiotisCharalampous
19 Oct 2021, 12:52

Hi,

Here it is

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Panagiotis 

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PanagiotisCharalampous
18 Oct 2021, 08:49

Hi Romain,

There is no such option at the moment.

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Panagiotis 

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PanagiotisCharalampous
18 Oct 2021, 08:48

Hi genarellis,

Check this thread, it should be helpful.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Oct 2021, 08:52

Hi lucasventuri,

Check this indicator

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Oct 2021, 08:05

Hi sriram,

Symbols are added by brokers. Please talk to your broker.

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Panagiotis 

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PanagiotisCharalampous
13 Oct 2021, 14:19

Hi kojomidoji,

You can start from here. If you point us to more specific code samples you need, we can point you to the right direction.

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Panagiotis 

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PanagiotisCharalampous
13 Oct 2021, 08:40

Hi Ehsan,

If you are referring to chart data for cTrader Trade, then there is no such option. Data is retrieved from the server on request, when you scroll back on the chart. If you are referring to data for backtesting symbols, then this data is saved as soon as downloaded and reused for later backtesting executions.

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Panagiotis 

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PanagiotisCharalampous
13 Oct 2021, 08:33

Hi xabbu,

Can you please explain what is the exact problem and provide more information, like screenshots?

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Panagiotis 

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PanagiotisCharalampous
13 Oct 2021, 08:32 ( Updated at: 21 Dec 2023, 09:22 )

Hi there,

Thanks for your suggestions. Please note that point 1 is available. Just hold Shift when drawing a line and set it to extend to infinity. See below

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Panagiotis 

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PanagiotisCharalampous
11 Oct 2021, 08:26 ( Updated at: 21 Dec 2023, 09:22 )

Hi there,

To find information about your past orders, just go to History > Done Orders

Regarding

Another question: which charts does ctrader shows?

We have our own price feed.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
11 Oct 2021, 08:23

Hi karen.lord,

You need to provide more information. Please advise the following

1. Strategy name
2. Broker
3. What fees did your expect and did not arrive.

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Panagiotis 

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PanagiotisCharalampous
11 Oct 2021, 08:17

Hi Victor,

You should address this question to your broker. cTrader is not a broker, it's just a trading platform.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Oct 2021, 08:09

Hi ngocnh.tuan123,

You can find the parameters considered here.

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Panagiotis 

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