PanagiotisCharalampous
11 Jan 2022, 14:24

Hi Jani,

May we have the symbol, timeframe and broker on which this issue appears?

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Panagiotis 

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PanagiotisCharalampous
10 Jan 2022, 17:05

Hi RedSeaBro.

Yes that is correct.

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Panagiotis 

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PanagiotisCharalampous
10 Jan 2022, 10:21

Hi danielokon552,

Thanks for your detailed suggestions list. It has been forwarded to the product team and they will consider them for future releases of the applications. Regarding point 5, could you please provide us more information like exact steps to reproduce or a short video demonstrating them? We tried reproducing the problem, unfortunately without success.

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Panagiotis 

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PanagiotisCharalampous
10 Jan 2022, 07:54

Hi RedSeaBro.

1. The display type (units/lots) is based on your settings. The size demonstrates the available liquidity at each price level

2. The DoM comes from liquidity providers.

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Panagiotis 

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PanagiotisCharalampous
10 Jan 2022, 07:50

Hi RedSeaBro,

Check this article.

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Panagiotis 

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PanagiotisCharalampous
10 Jan 2022, 07:43

Hi wbfletcher369,

Can you please provide more information about your issue? It's not clear what do you mean that the stop loss size increases. Can you provide examples? Please also check your swaps. There was an issue with demo accounts that was fixed during the weekend, maybe this is what was causing the problem.

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Panagiotis 

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PanagiotisCharalampous
07 Jan 2022, 16:21

Hi Patrick,

No there is no such option.

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Panagiotis 

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PanagiotisCharalampous
07 Jan 2022, 16:19

Hi there,

No you are not.

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Panagiotis 

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PanagiotisCharalampous
07 Jan 2022, 12:42

Hi there,

The reason this happens is because backtesting takes into consideration the account's leverage and not the symbol's leverage. We plan to add this feature in a future update.

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Panagiotis 

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PanagiotisCharalampous
07 Jan 2022, 10:12

Hi CTforRB,

Yes you can trade from any device and application you wish.

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Panagiotis 

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PanagiotisCharalampous
07 Jan 2022, 08:12

Hi there,

Please use the Suggestions section for your suggestions.

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Panagiotis 

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PanagiotisCharalampous
07 Jan 2022, 07:52

Hi powerll,

I am not sure what is the exact problem here. You can set your indicator colors in both the desktop and mobile applications.

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Panagiotis 

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PanagiotisCharalampous
07 Jan 2022, 07:48

Hi lagartharagn,

As explained above, the issue seems to be on the side of the ISP. The application is used in dozens of countries and hundreds of mobile networks and the issue has been reported for 2 ISP providers only. Please contact your ISP provider to investigate further.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Jan 2022, 07:45

Hi ibiam.jef,

Please post your suggestions in the Suggestions section.

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Panagiotis 

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PanagiotisCharalampous
07 Jan 2022, 07:44

Hi semperfilmes3,

Your strategy can be followed by traders of all brokers that offer cTrader Copy, as long as their brokers offer the symbols you trade.

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Panagiotis 

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PanagiotisCharalampous
05 Jan 2022, 10:15

Hi pawelmarzec,

Which version of the .Net Framework do you have installed?

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Panagiotis 

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PanagiotisCharalampous
05 Jan 2022, 10:09

Hi pawelmarzec,

Seems like an issue with the .Net Framework. Can you please try reinstalling the .Net Framework?

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Panagiotis 

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PanagiotisCharalampous
05 Jan 2022, 08:32 ( Updated at: 21 Dec 2023, 09:22 )

Hi Alex,

Just drag the time counter to the left

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Panagiotis 

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PanagiotisCharalampous
05 Jan 2022, 08:30

Hi tjn0xxx,

Please use the Suggestions section for your suggestions.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
03 Jan 2022, 14:23

Hi there,

Payment methods are not provided by the platform, but by your broker. Please talk to your broker.

Best Regards,

Panagiotis 

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