PanagiotisCharalampous
06 Mar 2024, 14:01

Hi there,

Unfortunately we cannot provide delivery dates.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Mar 2024, 11:49

RE: RE: Tab "copy" not always available

ncel01 said: 

PanagiotisCharalampous said: 

Hi ncel01,

Please share a full screenshot of the UI and submit some troubleshooting information when this happens.

Best regards,

Panagiotis

Hi Panagiotis,

I've just reported a technical issue with a link to this thread.
Below is a screenshot of the full UI. As you can see, the “copy” tab is not found anywhere on the left bar:

Hi there,

The service is not available by this broker

Best regards,

Panagiotis

PanagiotisCharalampous
06 Mar 2024, 06:49

Hi there,

Price feeds and execution is a responsibility of your broker/prop firm. You should talk to them.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Mar 2024, 06:47

RE: RE: Take profit and stop loss not being placed when back testing

parkermark446 said: 

PanagiotisCharalampous said: 

As far as I can see you are using absolute prices as SL and TP. You should use pips instead.

Could you little more specific please 

The stopLoss and takeProfit parameters in the method below should be in pips, not in actual price

ExecuteMarketOrder(tradeType, SymbolName, volumeInUnits, "QuickCandleFormationBot", stopLoss, takeProfit);

PanagiotisCharalampous
06 Mar 2024, 06:44

Hi there,

It is better to share the complete indicator code so that somebody can help you with this.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Mar 2024, 06:43

Hi there,

There is no such feature at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Mar 2024, 06:42

Hi there,

You should talk to your broker regarding this matter.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Mar 2024, 06:42

Hi there,

You should talk to your broker regarding this matter.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Mar 2024, 06:42

Hi there,

You should talk to your broker regarding this matter.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Mar 2024, 06:41 ( Updated at: 19 Mar 2025, 08:57 )

RE: RE: RE: RE: RE: RE: IndicatorArea problem

Amin.fx said: 

PanagiotisCharalampous said: 

Amin.fx said: 

PanagiotisCharalampous said: 

Amin.fx said: 

PanagiotisCharalampous said: 

Hi there,

Looks good to me

Best regards,

Panagiotis

 

 

When I run the indicator for the first time, nothing is displayed to me.
To solve the problem, the ctrader must be closed once and opened again. Or should change the profile to show the button.
This problem did not exist until a few months ago. This problem appeared with the new program update

Can you record a video demonstrating these steps?

 

Unfortunately, the site does not allow me to post videos or links

Hi there,

I do not think there is a problem with links but you can send us the video at support@ctrader.com

Best regards,

Panagiotis

 

Thanks for following up
I sent to email

Thank you, it has been forwarded to the product team

PanagiotisCharalampous
06 Mar 2024, 06:41

Hi there,

Some brokers set a minimum stop loss. Talk to your broker regarding this matter.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Mar 2024, 06:40

Hi there,

Go to Settings > Assets.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Mar 2024, 13:35

Hi there,

If you are using cTrader for Mac then this feature is not available yet.

Best regards,

cTrader Team

PanagiotisCharalampous
05 Mar 2024, 13:34

Hi there,

If you are using cTrader for Mac then this feature is not available yet.

Best regards,

cTrader Team

PanagiotisCharalampous
05 Mar 2024, 13:33

As far as I can see you are using absolute prices as SL and TP. You should use pips instead.

PanagiotisCharalampous
05 Mar 2024, 13:32

RE: Tick charts are "incorrect"

jonfleon said: 

Hi,

I'm new to CTrader and the reason I subscribed to CTrader platform is the ready-to-use built in tick chart. However, I'd found the same ‘issue’ as hao han did. Can it be solved? I wish to have ‘10 ticks is defined and programed as10 transactions that had taken place among traders regardless of volume, buy or sell’ Please shed some light. Thanks.

No it cannot. Bars are constructed by bid prices only

PanagiotisCharalampous
05 Mar 2024, 13:29

RE: RE: Assembly must contain algo type

FOREXNUGGETS said: 

PanagiotisCharalampous said: 

Hi there,

Your project needs to have an Algo class in order to compile.

Best regards,

Panagiotis

l have added as below but there is a new error message 

using cAlgo.API;
using SKM.V3;
using SKM.V3.Methods;
using SKM.V3.Models;

namespace cAlgo.Robots
{
   [Robot(AccessRights = AccessRights.None)]
   public class CombinedRobot : Robot
   {
       protected override void OnStart()
       {

Severity Code Description Project File Line Suppression State
Error CS5001 Program does not contain a static 'Main' method suitable for an entry point Trial Version C:\Users\Administrator\source\repos\Trial Version\Trial Version\CSC 1 Active
 

Hi there,

You can just copy and paste code here and there. The point here is that you cannot have a project in your solution that is not a cBot or an indicator.

Best regards,

PanagiotisCharalampous
05 Mar 2024, 06:55

Hi there,

Can you let us know the broker and share the code that reproduces the problem?

Best regards,

Panagiotis

PanagiotisCharalampous
05 Mar 2024, 06:54

Hi there,

Price feeds are provided by the broker. Please talk to your broker regarding this matter.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Mar 2024, 06:52

Hi there,

Your project needs to have an Algo class in order to compile.

Best regards,

Panagiotis