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amusleh 09 May 2022, 09:03

cBots API Help
C trader blocking my Magic Key Bot
Hi, The screenshot from your logs tab is not readable, if there is any error please post it instead. Or if possible post a sample cBot that can...

amusleh 09 May 2022, 09:01

Open API
How get token access
Hi, You can't access the token there, only the application that you authorized can get the token via authentication code.  

PanagiotisCharalampous 09 May 2022, 09:00

cTrader Desktop
Advanced features for CTrader
Hi hasstrader, You can open a new chart even if a cBot is running. Best Regards, Panagiotis  Join us on Telegram a...

amusleh 09 May 2022, 08:59

cBots API Help
cBots loading other Symbols' Bars causes CPU in usage even nothing run OnTick() ?
Hi, CPU usage can be related to lots of things, and you can't micro manage it. When you load the bars of multiple symbols it subscribes to t...

hasstrader 09 May 2022, 08:54

cTrader Desktop
Advanced features for CTrader
PanagiotisCharalampous said: Hi hasstrader, Indeed advanced protection works only for open positions. However regarding now if yo...

amusleh 09 May 2022, 08:53

cBots API Help
Active currency of a symbol
Hi, Right now this data is not available on Automate API, the only that you can use to get this data is Open API. I recommend you to create a th...

PanagiotisCharalampous 09 May 2022, 08:52

cTrader Desktop
New desktop version constantly freezing / running with lag
Hi bruceb, Please send us some troubleshooting information the next time this happens so that we can investigate further. Best Regards,...

PanagiotisCharalampous 09 May 2022, 08:49

cTrader Web
Issue the latest results are not updating of the strategy
Hi Myfxwork, I just checked and the stats seem ok to me. Can you please check if this is still an issue? Best Regards, Panagiotis ...

PanagiotisCharalampous 09 May 2022, 08:47

cTrader Web
Results are npt updating
Hi Myfxwork, Can you please tell us the name of your strategy so that we can investigate? Best Regards, Panagiotis  Join us on T...

PanagiotisCharalampous 09 May 2022, 08:45

cTrader Desktop
Advanced features for CTrader
Hi hasstrader, Indeed advanced protection works only for open positions. However regarding now if you have place a trade using a CBot...

amusleh 09 May 2022, 07:30

Suggestions
Select date and time from historical data
Hi, If you are using cTrader desktop then you can use Go To Date indicator: Go To Date Indicator | Algorithmic Forex Trading | cTrader Communi...

bruceb 09 May 2022, 04:18

cTrader Desktop
New desktop version constantly freezing / running with lag
Hello, The latest version of Ctrader desktop is running extremely slowly on my PC.  Huge lag and often freezing on the charts.  I just do...

matete27emmanuel 08 May 2022, 20:47

Suggestions
Back testing, Addition of the "scroll the chart to the end on tick incoming" option Button.
Please give us an on/off button to choose if I want to be taken to the incoming tick or stay on a specific point when I Zoom in or out of the charts....

niilampteyokunka 08 May 2022, 11:00

Suggestions
Select date and time from historical data
It will be great if we could select previous days / months for historical data instead of just scrolling back This is time consuming if you want to ta...

Myfxwork 08 May 2022, 10:51

cTrader Web
Issue the latest results are not updating of the strategy
We have 4 months in profit now but at our strategy it is showing only 3 months results. 4th month result is missing. We have logged out and logged in...

Myfxwork 08 May 2022, 10:45

cTrader Web
Results are npt updating
Hello,     Can anyone guide why my strategy atest results are not updating. I have tried every way.  

hasstrader 08 May 2022, 04:35

cTrader Desktop
Advanced features for CTrader
Hey Guys....New to CTrader coming from MT5 backround now if someone could help me it would much be appreciated. I have always used a trade manager...

herve.limousy 08 May 2022, 02:08

cBots API Help
Active currency of a symbol
  Hello, I would like to know how to get the active currency of a symbol. For example, HKD for #HonKong50 or EUR for #FRANCE40. I don'...

Capt.Z-Fort.Builder 08 May 2022, 00:55

Indicators API Help
ChartObjectsUpdatedEventArgs How can I get Y value from a Horizental Line?
I have resolved this problem by bringing another method to return the Y-value. private double HLineYValue(string s_HLineNm) //Return Hori...

Capt.Z-Fort.Builder 08 May 2022, 00:52

Indicators API Help
Synchronized Zooming
Thanks, I look forward to having this indicator. :) amusleh said: Hi, We will consider developing such an indicator.  

Capt.Z-Fort.Builder 08 May 2022, 00:37

cBots API Help
cBots loading other Symbols' Bars causes CPU in usage even nothing run OnTick() ?
Hello,  I have the below code which my cBots need to load other symbols' data OnStart(), and no lines OnTick(). However... I found my C...

geniworld 07 May 2022, 08:50

Suggestions
backtesting renko
Its now a few year.... many waiting on it.

ctid2032775 07 May 2022, 08:32

cTrader Algo
Issue with cBot using target framework .NET 6
amusleh said: Hi, Thanks for providing the details, we are investigating the issue now and if we were able to replicate it we will fix it....

viniciusfre 06 May 2022, 23:19

Open API
How get token access
Hello, I am not able to access the tokens in "Authorized Open API applications" section.

Capt.Z-Fort.Builder 06 May 2022, 18:57

Indicators API Help
ChartObjectsUpdatedEventArgs How can I get Y value from a Horizental Line?
Hello, I use the below event to detect if a HorizentalLine has been modified. And the code can easily get horizentalLine's name, but how can I...

molibut 06 May 2022, 16:25

cBots API Help
C trader blocking my Magic Key Bot
when i tried tu use the bot to execute the orders this mensage appears on my screen after suspended my bot  And does not let my bot wo...

amusleh 06 May 2022, 13:28

Indicators API Help
How can I create order in an indicator?
Jobauma said: Hi. :) How to write from registry? Thanks. Best regards, Johannes Hillestad Baumann Hi, Please create a new thr...

Jobauma 06 May 2022, 13:09

Indicators API Help
How can I create order in an indicator?
Hi. :) How to write from registry? Thanks. Best regards, Johannes Hillestad Baumann

amusleh 06 May 2022, 12:29

Indicators API Help
What happens on Bars.Reloaded?
Hi, 1. On indicators Bars.Reloaded is not called at all on re-connection, because when cTrader re-connects it re-initializes the indicators an...

amusleh 06 May 2022, 12:16

Indicators API Help
Custom Renko Chart (Non-Overlay)
steel.export said: amusleh said: Hi, We fixed the issue, thanks for reporting.   Dear Mr. Ahmad, Thanks for Fixing the In...
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