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PanagiotisCharalampous 05 Jul 2024, 05:15

cTrader Algo
Martingale not reseting after profit
Hi there,You are increasing the position size when a trade is successful and when the position closes. In position closing event, you should only rese...

PanagiotisCharalampous 05 Jul 2024, 05:11

cBots API Help
CBot cloud E-mail notification
Hi there,This functionality is not available in cloud execution at the moment.Best regards,Panagiotis

PanagiotisCharalampous 05 Jul 2024, 05:09

cTrader Desktop
Failed to load settings - the system cannot find the drive specified
luipa446 said: PanagiotisCharalampous said: Hi tasr1r1,We reproduced the issue and will be fixed in a future update.Best Regards,Panagi...

PanagiotisCharalampous 05 Jul 2024, 05:04

cTrader Algo
How to easily identify the respective account for a running cBot ?
ncel01 said: PanagiotisCharalampous said: ncel01 said: PanagiotisCharalampous said: Hi there,This is the case even when a cBot is...

PanagiotisCharalampous 05 Jul 2024, 04:54

Suggestions
cant open live account
Hi there,If you want to create a live cTrader account, you need to contact a broker that offers cTrader. You can find some here.Best regards,Panagioti...

PanagiotisCharalampous 05 Jul 2024, 04:54

cTrader Desktop
Desktop
Hi there,Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the...

PanagiotisCharalampous 05 Jul 2024, 04:53

cTrader Desktop
I Can't login in my account as 1050734
Hi there,You should talk to your broker regarding this issue.Best regards,Panagiotis

PanagiotisCharalampous 05 Jul 2024, 04:51

cTrader Copy
Strategy Commission
Hi there,Commissions based on performance feeds are calculated using the high watermark model. You can read about it belowhttps://help.ctrader.com/ctr...

TWiLiGHT_FX 05 Jul 2024, 03:51

cTrader Desktop
How to delete cBot & Indicator files from cloud.??
 Hi Spotware Team, how do I delete cBots/Indicators from my synchronized cloud space.??

TWiLiGHT_FX 05 Jul 2024, 03:51

cTrader Desktop
How to delete cBot & Indicator files from cloud.??
 Hi Spotware Team, how do I delete cBots/Indicators from my synchronized cloud space.??

firemyst 05 Jul 2024, 00:42

cBots API Help
Is there any bot that can send orders from excel or Google sheet?
Have you tried Google or looking?https://ctrader.com/algos/cbots 

firemyst 05 Jul 2024, 00:28

cTrader Algo
Multiple stoploss similar to multiple take profits
Have you tried looking for one?You can start with either Google or going to the menu at the top of the forums, clicking on “Algorithms”, selecting Ind...

esarku 04 Jul 2024, 23:48

cTrader Algo
Martingale not reseting after profit
Can anyone please check if my martingale setting is wrong. I tried to create a cbot with martingale feature. I expect the martingale to reset when tra...

monpup 04 Jul 2024, 21:57

cBots API Help
CBot cloud E-mail notification
Hello,I'm trying to build a CBot and I noticed there is a possibility to Send E-mail notifications when a robot meets a condition. When try to do this...

cindyarhodia 04 Jul 2024, 21:25

Open API
Relevance of Symbol.MinCommissionType
Hi hi,Thank you for enlightening me.I understand it's supposed to add ease of use and improve understanding of developers, but the opposite happened t...

luipa446 04 Jul 2024, 17:52

cTrader Desktop
Failed to load settings - the system cannot find the drive specified
PanagiotisCharalampous said: Hi tasr1r1,We reproduced the issue and will be fixed in a future update.Best Regards,PanagiotisHi,It is 2024 an...

adcmartinez1 04 Jul 2024, 17:45

cTrader Desktop
Disabling Automatic Logs in the cTrader API
Disabling Automatic Logs in the cTrader API

ncel01 04 Jul 2024, 17:41

cTrader Algo
How to easily identify the respective account for a running cBot ?
PanagiotisCharalampous said: ncel01 said: PanagiotisCharalampous said: Hi there,This is the case even when a cBot is running (as shown...

charlieparsons407 04 Jul 2024, 16:40

Suggestions
cant open live account
it doesn't let me click the live button when trying to open an account 

lic.franklyn 04 Jul 2024, 16:31

cTrader Desktop
Desktop
I can not login on my app from the laptop I changed the password but still showing up the same message The message said  we can not be...

simon.raoshimin 04 Jul 2024, 14:33

cTrader Desktop
I Can't login in my account as 1050734
Hello,I can't login in my account1050734. and I could at May.here is my transaction record. 

pp1423 04 Jul 2024, 13:53

cTrader Copy
Strategy Commission
Hello Folks,I am New to cTrader and want to use one of strategy by copy trading, I just wanted to how know does the strategy commission is deducted fr...

kenneyyfx 04 Jul 2024, 12:45

cTrader Desktop
RSI indicator faulty
PanagiotisCharalampous said: Hi there,I have printed the RSI values and the values are there. So probably the problem is with your logic.Best reg...

PanagiotisCharalampous 04 Jul 2024, 12:40

Open API
Relevance of Symbol.MinCommissionType
Hi there,The Symbol.MinCommissionType property is indeed designed to provide clarity on how the minimum commission (MinCommission) is expressed....

nix_newton 04 Jul 2024, 09:04

cTrader Mobile
Count down clock
Dear App. developer PM:Would you mind create count down clock each time frame @ the end of candle stick same as in windows App.Looking forward to seei...

BBMG 04 Jul 2024, 05:47

cTrader Desktop
Who got drunk and butchered Algo?
Panagiotis my sincere apologies. I've got mud on my face and I'm glad I do because it means Spotware hasn't gutted Algo.. I'm extremely relieved!I hav...

PanagiotisCharalampous 04 Jul 2024, 05:00

cTrader Desktop
Who got drunk and butchered Algo?
Hi there,Arguably the most important settings before deploying a bot are its parameters. Hidden away in the poorly titled “Public Settings”, I assume...

PanagiotisCharalampous 04 Jul 2024, 04:51

cTrader Algo
cant select 'Cbot in cloud' option
Hi there,I thing the message is clear enough. You need to upgrade your cBot to Net 6.0Best regards,Panagiotis

PanagiotisCharalampous 04 Jul 2024, 04:50

cTrader Desktop
Disabling Automatic Logs in the cTrader API
Hi there,There is no option to deactivate the logs at the moment.Best regards,Panagiotis

PanagiotisCharalampous 04 Jul 2024, 04:48

cTrader Desktop
yormanvivas779@gmail.com
Hi there,Please share screenshots or videos of the issue.Best regards,Panagiotis
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