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PanagiotisCharalampous 09 Nov 2018, 10:22

cTrader Desktop
Chartshot has no chart information
Hi mhdbakri@live.com, We still do not have an ETA for this. Best Regards, Panagiotis

PanagiotisCharalampous 09 Nov 2018, 10:19

cBots API Help
Change order label
Hi Sasha, It is not possible to change a position's label at the moment. Best Regards, Panagiotis

PanagiotisCharalampous 09 Nov 2018, 10:17

Indicators API Help
Performance question about MarketData.GetSeries
Hi Piotr, Thank you. It would be better to have the complete indicator code so that we can reproduce the issue the same way as you do. If you do no...

PanagiotisCharalampous 09 Nov 2018, 10:12

cBots API Help
Bool works for currencies but not BTC, Oil or indices
Hi Ian, Thank you. I could not reproduce your problem on ICMarkets. Can you please provide me with baktesting parameters and dates as well? Best...

1469293283 09 Nov 2018, 04:39

Suggestions
K线图换品种太麻烦

nguyendan81985 09 Nov 2018, 04:08

cTrader Desktop
Simulator
thanks, I'm trying, but in visual backtesting, There is not function to open BUY/sell position, Right?   Panagiotis Charalampous said:...

lec0456 08 Nov 2018, 21:41

Indicators API Help
can u provide code for the detrended price oscilator?
Can i get an answer please?

deonv4 08 Nov 2018, 21:37

cTrader Desktop
Double Lines Separating week period separators are gone
Dear Support, The period separators for trading days still appear as normal in ctrader, but the double lines separating the weeks (Friday to Monday...

dddman1000 08 Nov 2018, 19:05

cBots API Help
How to import csv file to array?
How to import csv file to array? please, help

mosaddeqi@gmail.com 08 Nov 2018, 16:22

Suggestions
Fib Retracement numbers and line colours should be like in MT4
Hello, I have problem with Fibonacci retracement tool in ctrader, I customize this tool includes uncheck some lines and change color of it and in t...

zeno 08 Nov 2018, 16:18

cTrader Desktop
Double Position > Where did my orders go?
From what I understand, the "double position" quick trade button should open a new trade of the same volume in the same direction at the cur...

netread2004 08 Nov 2018, 10:45

FIX API
Crashed in OnTick with FormatException: Input string was not in a correct format.
I debugged this issue further and found that string "" (empty string) was being passed to Convert.ToDouble("") function was causin...

mhdbakri@live.com 08 Nov 2018, 05:17

cTrader Desktop
Chartshot has no chart information
hi. can i know when will the bug will be fixed?

alexander.n.fedorov 08 Nov 2018, 05:12

cBots API Help
Change order label
Dear Panagiotis, hi! let us say I have an order with empty string label. How can I change it. Mayby on Posittion Open events?   Regar...

wesley.romeo 08 Nov 2018, 02:18

Suggestions
Option for a Vertical Shift Tab, which is linked to and locks the Current Sell Line always on the visible chart area
Thank you for the free chart movements you developed into your platform. Much better than MetaTrader 4 standard. My request is by no means one to remo...

kontodospamu5 08 Nov 2018, 02:01

Indicators API Help
Performance question about MarketData.GetSeries
Hello, sorry, what I meant is not GetSeries asynchronously. In my INDICATOR I have the code as follows: // USD MarketSeries AUDUSD_D1...

9718853 07 Nov 2018, 18:41

cBots API Help
Bool works for currencies but not BTC, Oil or indices
Hi Panagiotis, Thank you for the quick response, much appreciated... The bool should prevent multiple pending orders (of the same label, symbol...

anghenly 07 Nov 2018, 18:26

cTrader Desktop
NEW Ctrader using 3.5 Gb of Ram

anghenly 07 Nov 2018, 18:25

cTrader Desktop
NEW Ctrader using 3.5 Gb of Ram
Thank you for the submit short keys. Below is a scene shot of task manager    

PanagiotisCharalampous 07 Nov 2018, 16:55

cBots API Help
Bool works for currencies but not BTC, Oil or indices
Hi Ian, Can you explain to us what do you mean it fails? Can you also share the full cBot code as well as your broker? Best Regards, Panagiot...

9718853 07 Nov 2018, 16:47

cBots API Help
Bool works for currencies but not BTC, Oil or indices
Hi all, I'm using thso code to check if any pending orders are present before placing an order... It works great across all currency pairs but...

anghenly 07 Nov 2018, 12:54

cTrader Desktop
After detach a chart, how to put it back in.
Symposium said: Thank you very much, right click and it was fixed, didn't notice it was there before Regards

Symposium 07 Nov 2018, 11:52

cTrader Desktop
After detach a chart, how to put it back in.
Hi Anghenly, you should also be able to right click on your chart and reattch to platform as shown in the example below. Your Charts (OctaFX) Tools...

PanagiotisCharalampous 07 Nov 2018, 11:04

cTrader Desktop
After detach a chart, how to put it back in.
Hi anghenly, You need to hover your mouse over the right corner area and it will appear. Best Regards, Panagiotis

equantfx 07 Nov 2018, 10:24

cTrader Desktop
ctrader advanced take profit buggy
Dear Panagiotis, I was able to reproduce issue 2 on a demo account  the way I see it working (please correct me if something is wrong in...

PanagiotisCharalampous 07 Nov 2018, 09:41

Indicators API Help
Performance question about MarketData.GetSeries
Hi kontodospamu5, Thanks for the clarification. Is it possible to share some code with us (cBot/Indicator) so that we can reproduce the proble...

PanagiotisCharalampous 07 Nov 2018, 09:36

cTrader Desktop
NEW Ctrader using 3.5 Gb of Ram
Hi anghenly, When this happens, can you please send troubleshooting information to us. To do so, when in cTrader press Ctrl+Alt+Shift+T, paste...

alexander.n.fedorov 07 Nov 2018, 07:26

cBots API Help
Two isssues: could method return 2 or more values. Could a bot stop all the bots?
dhr.a.koning said: alexander.n.fedorov said: Dear Panagiotis, hi! Basically, I was trying to write a method which whould return for the D...

alexander.n.fedorov 07 Nov 2018, 07:24

cBots API Help
ModifyStopLossPips Distance or level?
Deaar dr. a. koning! The way I discovered is : 1 if you open a market position it takes pips , keep in mind them to be in correct format, f.e. i...

hsbcstor 07 Nov 2018, 04:27

Open API
Status of OpenAPI v2
ok I sent the wrong payload type. my fault.  
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