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PanagiotisCharalampous 19 Sep 2024, 06:36

cTrader Desktop

Exception Error twice time

Hi there,Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the...

PanagiotisCharalampous 19 Sep 2024, 06:35

cTrader Desktop

Display indicator on unhide

Hi there,Please share your indicator code so that we can reproduce it.Best regards,Panagiotis

PanagiotisCharalampous 19 Sep 2024, 06:34

Suggestions

Horizontal Line - Price Level

BlackGesusTrading said: bro now its automatically hidden and I don't know how to find where to unhid it …. ive been struggling for 3 days now and...

PanagiotisCharalampous 19 Sep 2024, 06:31

cTrader Mac

HELP Please!!

Hi there,This feature is not available yet in cTrader for Mac.Best regards,Panagiotis

PanagiotisCharalampous 19 Sep 2024, 06:11

cBots API Help

Check if position has already been opened and closed?

Hi there,You can track the closed positions using the Positions.Closed event. There you can add the closed positions in a collection as the one you po...

PanagiotisCharalampous 19 Sep 2024, 05:48

cTrader Algo

could you help me about my code errors?

Hi there,The problem is that your are calling a property that does not exist. Bars do not have a Volume property.Best regards,Panagiotis

PanagiotisCharalampous 19 Sep 2024, 05:38

cTrader Algo

Please tell me what code to use to get the highest price, lowest price, and volume of a candlestick.

Hi there,Feel free to share your code so that we can advise you what the issue is.Best regards,Panagiotis

PanagiotisCharalampous 19 Sep 2024, 05:37

cTrader Algo

outlook.com SMTP sending email error by Algo

Hi there,From your description it seems the problem is with your email provider, not with cTrader. You should investigate that further.Best regards,Pa...

PanagiotisCharalampous 19 Sep 2024, 05:35

Suggestions

Option to select on the chart between Electronic Trading Hours (ETH) and Regular Trading Hours (RTH)

Hi there,We do not have such plans at the moment.Best regards,Panagiotis

Robsn 19 Sep 2024, 05:11

Suggestions

set default order size

oh YES !!! please add this feature asap. To trade 40 lots is sometimes too much for me :-)thank you!

ifeomaonyeogo 19 Sep 2024, 04:22

Suggestions

website for phone

Please, it is a terrible expeience using CTrader, Deriv X and all your mobile phone apps apart from that of the desktop/pc. Please, give a website ver...

eynt 18 Sep 2024, 20:44

cTrader Algo

Repeated Disconnections

Hello Disconnections keeps happaining, several times each week. I sent a technical report about 10-15 minutes after the disconnection with a refe...

8120213 18 Sep 2024, 20:14

cTrader Mobile

Random executions

I had a few open positions on an asset, and then when there was a news release (FOMC), multple positions were opened with the same direction but with...

trademail202402 18 Sep 2024, 19:32

cTrader Desktop

Exception Error twice time

Hi Sir,I just would like to report you that today (2024-09-18), I go twice times at 11:00am et 15:00 o'clock  the message exception error and my...

Thomas-Sparrow 18 Sep 2024, 19:23

cTrader Desktop

Display indicator on unhide

I have created this indicator and it works perfectly except that when I want to hide it for a moment and then show it, the boxes on rigth are not draw...

BlackGesusTrading 18 Sep 2024, 16:45

Suggestions

Horizontal Line - Price Level

bro now its automatically hidden and I don't know how to find where to unhid it …. ive been struggling for 3 days now and can't find the awnser no whe...

BlackGesusTrading 18 Sep 2024, 16:09

cTrader Mac

HELP Please!!

Hello people I've been trying to figure out how to edit my horizontal line so that I can see the exact price of where I put my horizontal line. (...

rick2010 18 Sep 2024, 15:55

cBots API Help

Check if position has already been opened and closed?

Anyone know how to check if an order/position has already been opened and closed? TIASomething along the lines of Position position = ClosedPosit...

chenshy27 18 Sep 2024, 15:12

cTrader Algo

could you help me about my code errors?

using cAlgo.API;using cAlgo.API.Internals;using cAlgo.API.Indicators;using System;using System.Collections.Generic;namespace cAlgo.Robots{  &nbsp...

chenshy27 18 Sep 2024, 14:51

cTrader Algo

Please tell me what code to use to get the highest price, lowest price, and volume of a candlestick.

Please tell me what code to use to get the highest price, lowest price, and volume of a candlestick. I’m getting errors using bars or marketseries in...

scotpip 18 Sep 2024, 13:32

Suggestions

Set Path to Cache Directory

Unless I'm missing something, there's no way to change the default location of the directory that's caching ticks and bars.Many users will have a smal...

Capt.Z-Fort.Builder 18 Sep 2024, 13:25

cTrader Algo

outlook.com SMTP sending email error by Algo

Hello,  Since last night at 4 am, GMT+1 London Time 18.09.2024; my Algo email alert has not worked properly as it should have worked hourly on we...

daniellegirodtrades 18 Sep 2024, 12:15

Suggestions

Option to select on the chart between Electronic Trading Hours (ETH) and Regular Trading Hours (RTH)

h.ershellasagna said: I don't have access to real-time updates or specific plans of TradingView. To find out if they have plans to add the functi...

firemyst 18 Sep 2024, 05:47

Indicators API Help

Help with Custom Indicator Not Showing in cTrader

Could part of your problem is the mdiEma values are based on the calculated values of the MdiSmooth;But then your MdiSmooth values are based on your m...

PanagiotisCharalampous 18 Sep 2024, 05:22

cTrader Desktop

fresh install on Win 11 but charts not loading anymore

Hi Robert,Unfortunately there is no screenshot in your post.Best regards,Panagiotis

PanagiotisCharalampous 18 Sep 2024, 05:21

cTrader Algo

CBot instance crashed with error #C15EF25B - BUG (issue found).

scotpip said: Bug still unfixed as of 17/09/24.Hi there,Could you please send us some troubleshooting information the next time this happens...

PanagiotisCharalampous 18 Sep 2024, 05:19

cTrader Algo

How to print which choice (of "Open"/"High"/"Low"/"Close") was set in a parameter of type DataSeries

Hi there,There is no way to do this at the moment.Best regards,Panagiotis

PanagiotisCharalampous 18 Sep 2024, 05:15

cTrader Algo

How can I view the logs from the previous day?

Hi there,You can see the logs of the previous day by clicking on Show in FolderBest regards,Panagiotis

Robsn 17 Sep 2024, 22:38

cTrader Desktop

fresh install on Win 11 but charts not loading anymore

Did fresh install of c-trader on new win 11 computer but charts are not loading (see screenshot) my internet connection is super fast but still no loa...

scotpip 17 Sep 2024, 13:15

cTrader Algo

CBot instance crashed with error #C15EF25B - BUG (issue found).

Bug still unfixed as of 17/09/24.

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