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PanagiotisCharalampous 23 Nov 2017, 15:21

cTrader Desktop
Fibonacci Time Zone request
Hi danielpcas3, cTrader team has reviewed your suggestion. Even though it is an interesting tool, there is not much demand for it currently an...

PanagiotisCharalampous 23 Nov 2017, 14:54

cTrader Algo
Robot stops at 'EntityNotFound' error
Hi Vivek, I would propose that you get the position just before using it, instead of keeping it memory. See below var position = P...

maciek108108100 23 Nov 2017, 14:46

Suggestions
Allow price alert notifications
Currently I get only sound or email price alerts. It would be great to have notifications on the mobile phone as well. Metatrader does it, why is thi...

PanagiotisCharalampous 23 Nov 2017, 14:11

Open API
Add new app not available
Hi enrico.pedersini, Some changes in the Connect API onboarding process are taking place currently so the "Add" buttons have been re...

enrico.pedersini 23 Nov 2017, 14:08

Open API
Add new app not available
Hello, just start using the Connect API. I registered to the sandbox and wnat to add my first app to have the credentials. The button "add a new...

PanagiotisCharalampous 23 Nov 2017, 14:07

Indicators API Help
find out the number of seller and buyer
Hi itmfar, This is not possible either. You can add it as a suggestion in the Suggestions section so that the cAlgo team can consider it...

itmfar 23 Nov 2017, 14:00

Indicators API Help
find out the number of seller and buyer
Panagiotis Charalampous said: Hi itmfar, No this is currently not possible in cTrader. Best Regards, Panagiotis   I need to...

itmfar 23 Nov 2017, 13:57

cBots API Help
How use the properties of my indicator in my Cbot
tmc. said: By the way, if you need historical data to be calculated as well, add this into OnStart method. for (var index = 0; index < Ma...

itmfar 23 Nov 2017, 13:55

cBots API Help
How use the properties of my indicator in my Cbot
tmc. said: The calculation method in the refenreced indicator won't be invoked unless you read its output value or force it to calculate....

Anka Software 23 Nov 2017, 13:06

cTrader Algo
Robot stops at 'EntityNotFound' error
Dear Panagiotis,      Code enclosed TradeResult result = null; try {...

PanagiotisCharalampous 23 Nov 2017, 13:03

cTrader Algo
Robot stops at 'EntityNotFound' error
Hi Anka Software, It should but if you want you can share some code and maybe I can propose a better approach. Best Regards, Panagiotis

Anka Software 23 Nov 2017, 12:59

cTrader Algo
Robot stops at 'EntityNotFound' error
Panagiotis Charalampous said: Hi Anka Software, The best way to handle exceptions in C# is apply proper exception handling. You can read more...

PanagiotisCharalampous 23 Nov 2017, 12:18

cTrader Algo
Robot stops at 'EntityNotFound' error
Hi Anka Software, The best way to handle exceptions in C# is apply proper exception handling. You can read more about exception handling here or he...

PanagiotisCharalampous 23 Nov 2017, 12:10

FIX API
Bug in cTrader and FIX
Dear nezanderio, Thanks for posting in our forum and reporting this issue. We will forward it to the cTrader Web team to investigate further....

Anka Software 23 Nov 2017, 12:08

cTrader Algo
Robot stops at 'EntityNotFound' error
Hi,     Due to 'inflight errors' , my robot runs into 'EntityNotFound' error, when trying to modify SL of a position...

nezanderio 23 Nov 2017, 12:06

FIX API
Bug in cTrader and FIX
  Hello!   There is a bug in in the cTrader platform or FIX component. New positions sent by fix clients are visible in the cTrader...

PanagiotisCharalampous 23 Nov 2017, 11:12

cTrader Algo
Backtest data is different from live data
Hi Louis, Maybe there was a misunderstanding here in the communication with your broker. Indeed, Spotware cAlgo does not use your broker's feed...

BeardPower 22 Nov 2017, 21:55

cBots API Help
Help with Ichimoku
Sorry, it was only one issue, but the forum does not support the editing of posts.

BeardPower 22 Nov 2017, 21:53

cBots API Help
Help with Ichimoku
The Problem Seems to be that its not running through the entire nested if statement, it runs through one or two, but doesnt read all of them it e...

lec0456 22 Nov 2017, 21:45

cTrader Algo
Backtest data is different from live data
Look at the response from the broker below.  Incredible...beware!    Sam (OctaFX) Nov 22, 08:44 EET Dear Louis Ernest Cespe...

khan_tu 22 Nov 2017, 20:51

cBots API Help
Help with Ichimoku
Panagiotis Charalampous said: Hi khan_tu, Can you please give us some more information why you say that your algorithm is "currently not...

danielpcas3 22 Nov 2017, 18:34

cTrader Desktop
Fibonacci Time Zone request
Spotware said: Dear danielpcas3, Thanks for posting your suggestion. We have forwarded it to the relevant product team for consideration. B...

jcr1818 22 Nov 2017, 17:30

cTrader Desktop
pivot point on 4 hour level
Forgot to sat: I`m using c-trader charts.

jcr1818 22 Nov 2017, 17:29

cTrader Desktop
pivot point on 4 hour level
Hello Mave and sorry for my late reply. It's a shame there are no pivot 4-hour levels (forwarded levels) as indicator. Fxcm and ETX have it, and a...

PanagiotisCharalampous 22 Nov 2017, 16:19

cTrader Desktop
cTrader Dealing Desk
Hi Andrew, There will be the "INSTANT" message only if Dealing Desk is ON. Otherwise, like all cTrader brokers currently, no message...

PanagiotisCharalampous 22 Nov 2017, 16:13

cMirror
Can't link account to cMirror, Help Please
Dear lindollfonetto, Thanks for posting in our forum and reporting the issue you face. It seems that you are trying to link your cTID with an...

PanagiotisCharalampous 22 Nov 2017, 16:08

Suggestions
Colorize Multi-Chart-Frames
Hi andi21, Thanks for your suggestion. However in one chart you can have more than one positions, in the case of a hedging account. How do you imag...

PanagiotisCharalampous 22 Nov 2017, 15:56

cTrader Algo
backtesting and optimization mode problems
Hi der.timosch, Thanks for informing us about this issue. Can you please send some troubleshooting information when this happens so that our qualit...

der.timosch 22 Nov 2017, 14:23

cTrader Algo
backtesting and optimization mode problems
@Spotware: This problem still exists. I did a lot of optimisations and backtestings lately and frequently encounter the described behaviour, but only...

AJPWC 22 Nov 2017, 13:20

cTrader Desktop
cTrader Dealing Desk
I see, so when a broker isn't using this new dealing desk add-on will it appear as "MARKET" as in market execution? and when the dealing...
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