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mateuszkoleczkosluzbowy
@mateuszkoleczkosluzbowy
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mateuszkoleczkosluzbowy

Not able to connect live account to desktop client.

cTrader Desktop
07 Jan 2020, 20:07
 905
 5
Replies

mateuszkoleczkosluzbowy
08 Jan 2020, 12:19

RE:

PanagiotisCharalampous said:

Hi mateuszkoleczkosluzbowy,

You are using Spotware cTrader Beta. To access your live accounts you need to use your broker's cTrader application.

Best Regards,

Panagiotis 

Join us on Telegram

Dear Panagiotis,

I've uninstalled the beta version and installed a version from my broker. 
You was right, its working now.

With kind regards
Mateusz Koleczko

@mateuszkoleczkosluzbowy

mateuszkoleczkosluzbowy
08 Jan 2020, 12:01 ( Updated at: 21 Dec 2023, 09:21 )

RE:

PanagiotisCharalampous said:

Hi mateuszkoleczkosluzbowy,

Can you please confirm you are using your broker's cTrader application?

Best Regards,

Panagiotis 

Join us on Telegram

 

I'm not sure how to confirm it. I hope that this screenshot will be enough, if not could you explain how can i confirm it please?
Thanking in advance.

With kind regards
Mateusz Koleczko

 

@mateuszkoleczkosluzbowy
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