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Replies
PanagiotisCharalampous
28 May 2024, 05:55
Hi there,
Please share your cBot code and cBot parameters to reproduce this behavior.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
28 May 2024, 05:53
Hi there,
Can you please record a video demonstrating this happening?
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
28 May 2024, 05:50
Hi there,
Can you share your cBot's code with us?
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
28 May 2024, 05:46
RE: RE: Optimization not functioning correctly.
newgibbo said:
PanagiotisCharalampous said:
Hi there,
You haven't shared any errors. Can you please share them with us?
Best regards,
Panagiotis
edited
Thank you, it's a known issue, please provide full access permissions to your cBot until we resolve this
@PanagiotisCharalampous
PanagiotisCharalampous
28 May 2024, 05:45
RE: v5.0.22 no indicators
caputojr said:
Hello,
You are not alone on this issue. I have it in both Windows and Mac versions.
I have issues with built-in and 3rd parties indicators.
Did you send us troubleshooting?
@PanagiotisCharalampous
PanagiotisCharalampous
28 May 2024, 05:41
Hi there,
Can you please elaborate on the issue you are trying to communicate to us?
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
27 May 2024, 13:01
RE: RE: RE: RE: RE: RE: RE: RE: RE: Ctrader not running any backtest or optimization for any of the bots
pedrointer.12 said:
Sorry about that, I had taken a screenshot from version 4.9.
However, the problem persists on version 5.0.22
PanagiotisCharalampous said:
pedrointer.12 said:
Hello, here is the screenshot.
I have also sent the troubleshoot issue through Ctrader
attentavely,
Pedro
PanagiotisCharalampous said:
pedrointer.12 said:
PanagiotisCharalampous said:
pedrointer.12 said:
PanagiotisCharalampous said:
pedrointer.12 said:
cTrader Forum - Backtest, Optimization is Not Working
This forum post also has the same issue as me. We even have the same saversion of windows and the AMD 5.
I am able to run backtest on visual mode, but It is impossible for me to optimize.
Hi there,
Can you click on a pass and check the log? There should be some useful information there.
Best regards,
Panagiotis
Thank you for replying Panagiotis.
I just checked the logs and these are the results
18/02/2024 01:00:00.000 | Failed to place Market Order Sell EURUSD 100000 with error code UnknownSymbol
18/02/2024 01:00:00.000 | Failed to get symbol 'EURUSD': Symbol not found or has no quotes.
18/02/2024 01:00:00.000 | Symbol 'EURUSD h1' cached data cleared.
18/02/2024 01:00:00.000 | Symbol 'EURUSD h1' cached data not available or corrupted.
18/02/2024 01:00:00.000 | Failed to get symbol 'EURUSD': Symbol not found or has no quotes.
18/02/2024 01:00:00.000 | Symbol 'EURUSD h1' cached data cleared.
18/02/2024 01:00:00.000 | Symbol 'EURUSD h1' cached data not available or corrupted.
18/02/2024 01:00:00.000 | CBot instance [Sample Martingale cBot, EURUSD, h1] started.
Hi there,
This is a known issue in cTrader 4.8 and should have been resolved in v5.0. Can you please download v5.0 and let me know if the issue persists?
https://ctrader.com/download
Best regards,
Hello,
I just uninstalled the previous version and installed the new version 5.0.21
I am afraid that the problem persists and with the same messages in the logs.
Attentively,
Pedro
Hi there,
Could you please share some screenshots with the log messages and send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
Best regards,
cTrader Team
Hi Pedro,
This does not look like 5.0.21. Can you please share a full screenshot of the UI?
Best regards,
Panagiotis
Thank you, we are looking at it. In the meanwhile try giving full access permissions to your strategy
@PanagiotisCharalampous
PanagiotisCharalampous
27 May 2024, 11:50
RE: RE: Stop() Asynchronous?
Clark22 said:
Spotware said:
Hi there,
This is an expected behavior when programming in .Net. If you want to break an execution immediately, throw an exception.
Regarding the Promise/Future question, read below
Best regards,
Panagiotis
Hi Panagiotis,
Are you saying that the TradeResult is a Task type?
Also, regarding the Stop() method behaviour. It's not listed as Async even though it behaves as such.
Cheers,
Clark
Hi Clark,
Are you saying that the TradeResult is a Task type?
TradeResult is a type on its own
Also, regarding the Stop() method behaviour. It's not listed as Async even though it behaves as such.
It's not Async, the execution is stopped after the calling method has been executed too. If you don't want to execute the code after the Stop() method, you need to rethink your implementation.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
27 May 2024, 11:42
Hi there,
Dark theme is available in cTrader Desktop. See below
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
27 May 2024, 11:40
Hi there,
The troubleshooting for this exception has been received and will be fixed soon.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
27 May 2024, 11:37
Hi there
Thank you for reporting this issue. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
Best regards,
@PanagiotisCharalampous
PanagiotisCharalampous
27 May 2024, 11:35
Hi there,
It's spread. When the market opens, the spread is usually huge.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
27 May 2024, 11:34
Hi there,
You haven't shared any errors. Can you please share them with us?
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
27 May 2024, 11:29
Thank you, it works fine for me and there was no similar report, so it seems like a local issue. Try refreshing using Ctrl+F5 in case something has been cached
@PanagiotisCharalampous
PanagiotisCharalampous
27 May 2024, 05:39
Hi there,
Can you record a video demonstrating this happening?
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
27 May 2024, 05:38
Hi there,
It was removed because some answers were not accurate.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
27 May 2024, 05:35
Hi there,
You will receive the updates automatically as soon as they are released.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
27 May 2024, 05:33
RE: RE: RE: RE: RE: RE: RE: Ctrader not running any backtest or optimization for any of the bots
pedrointer.12 said:
Hello, here is the screenshot.
I have also sent the troubleshoot issue through Ctrader
attentavely,
Pedro
PanagiotisCharalampous said:
pedrointer.12 said:
PanagiotisCharalampous said:
pedrointer.12 said:
PanagiotisCharalampous said:
pedrointer.12 said:
cTrader Forum - Backtest, Optimization is Not Working
This forum post also has the same issue as me. We even have the same saversion of windows and the AMD 5.
I am able to run backtest on visual mode, but It is impossible for me to optimize.
Hi there,
Can you click on a pass and check the log? There should be some useful information there.
Best regards,
Panagiotis
Thank you for replying Panagiotis.
I just checked the logs and these are the results
18/02/2024 01:00:00.000 | Failed to place Market Order Sell EURUSD 100000 with error code UnknownSymbol
18/02/2024 01:00:00.000 | Failed to get symbol 'EURUSD': Symbol not found or has no quotes.
18/02/2024 01:00:00.000 | Symbol 'EURUSD h1' cached data cleared.
18/02/2024 01:00:00.000 | Symbol 'EURUSD h1' cached data not available or corrupted.
18/02/2024 01:00:00.000 | Failed to get symbol 'EURUSD': Symbol not found or has no quotes.
18/02/2024 01:00:00.000 | Symbol 'EURUSD h1' cached data cleared.
18/02/2024 01:00:00.000 | Symbol 'EURUSD h1' cached data not available or corrupted.
18/02/2024 01:00:00.000 | CBot instance [Sample Martingale cBot, EURUSD, h1] started.
Hi there,
This is a known issue in cTrader 4.8 and should have been resolved in v5.0. Can you please download v5.0 and let me know if the issue persists?
https://ctrader.com/download
Best regards,
Hello,
I just uninstalled the previous version and installed the new version 5.0.21
I am afraid that the problem persists and with the same messages in the logs.
Attentively,
Pedro
Hi there,
Could you please share some screenshots with the log messages and send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
Best regards,
cTrader Team
Hi Pedro,
This does not look like 5.0.21. Can you please share a full screenshot of the UI?
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
27 May 2024, 05:29
Hi davosfx,
Can you please click on the Logs and send us a screenshot from there as well? There should be some useful information there.
Best regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
28 May 2024, 06:07
Here you go
@PanagiotisCharalampous