PanagiotisCharalampous
18 Feb 2019, 11:00

Hi ctid731646,

We have released an update during the weekend. Can you please try again and let us know if you still have this issue?

Best Regards,

Panagiotis

PanagiotisCharalampous
15 Feb 2019, 16:49

Hi terryww2,

Each broker has different proxies therefore you will need to contact each of your brokers to provide you with the list of their proxies. Regarding collocation, we do not offer such services. Our servers are located in LD5, if you are interested in hosting your solution somewhere close to us.

Best Regards,

Panagiotis

PanagiotisCharalampous
15 Feb 2019, 16:21

Hi Alex,

This is not possible. You can only link charts within the same application. 

Best Regards,

Panagiotis

PanagiotisCharalampous
15 Feb 2019, 15:05

Hi terryww2,

Unfortunately no. We do not have such functionality offered through an API at the moment.

Best Regards,

Panagiotis

PanagiotisCharalampous
15 Feb 2019, 14:49

Hi Sasha,

Define a global boolean parameter, make it true when a position opens and make it false when a bar changes. Open positions only if this flag is false.

Best Regards,

Panagiotis

PanagiotisCharalampous
15 Feb 2019, 14:40

Hi terryww2,

You can use any of the two host you want but we suggest to use the one displayed in cTrader. cTrader automatically chooses the proxy with the less latency to connect.

Regarding your issue with Roboforex, it seems there was an issue with SSL handshake. We have made some updates to h39.p.ctrader.com. Can you please test it for a while and let us know if the issue has been resolved?

Best Regards,

Panagiotis

PanagiotisCharalampous
15 Feb 2019, 12:01

Hi Ton,

Send me an email at community@spotware.com and I will send you an excel sheet with an example

Best Regards,

Panagiotis

PanagiotisCharalampous
15 Feb 2019, 11:43

Hi Ton,

There is a known issue in backtesting and this is that the conversion rates considered are the ones at the start date of the backtesting and not the ones at the entry time of the position. Maybe this is why you are getting this discrepancy. The product team is aware of this and they are considering solutions but I cannot commit to when we will have it.

Best Regards,

Panagiotis

PanagiotisCharalampous
15 Feb 2019, 09:41

Hi ctid731646,

To clarify things, FIX is not an API, it is a protocol. There no general FIX API, every API based on FIX is vendor specific. So every mention in FIX API in our documentation should be assumed that it refers to our FIX API. 

Indeed the line you quoted needs some reprhasing and should read as follows.

 "FIX is a flexible protocol but FIX API was created to perform in very a specific scope and it's range is tightly defined in the rules of engagement. FIX API allows developers to perform a determined set of operations, which cannot be extended."

Let me know if the above is clear and I will arrange to be updated.

Best Regards,

Panagiotis

PanagiotisCharalampous
15 Feb 2019, 09:27

Hi Ton,

Can you please explain where did you find these numbers so that we can reproduce?

Best Regards,

Panagiotis

PanagiotisCharalampous
15 Feb 2019, 09:21

Hi Rui,

Thanks, we will investigate this.

Best Regards,

Panagiotis

PanagiotisCharalampous
15 Feb 2019, 09:16

Hi all,

There is no immediate plan for this. If you want, you can suggest it in UserVoice and if it gets enough traction, the team will consider it. Alternatively, it can be developed as a custom indicator.

Best Regards,

Panagiotis

PanagiotisCharalampous
15 Feb 2019, 09:11

Hi ruylopez,

You can find more information about Visual Studio here.

Best Regards,

Panagiotis

PanagiotisCharalampous
14 Feb 2019, 16:22

Hi ruylopez,

We managed to reproduce the message and it only happens when access is denied to the file. Can you please check the permissions of the specific file and folder?

Best Regards,

Panagiotis

PanagiotisCharalampous
14 Feb 2019, 09:45

Hi ctid863631,

Can you tell us where did you get this screenshot from?

Best Regards,

Panagiotis

PanagiotisCharalampous
14 Feb 2019, 09:36

Hi ctid731646,

Thank you for your suggestion but I believe it is clear that the page refers to our FIX API and not the FIX protocol in general. However, we can consider rephrasing some parts if this is still not clear

Best Regards,

Panagiotis

PanagiotisCharalampous
14 Feb 2019, 09:23

Hi Rui,

Can you give us exact steps to reproduce this issue? Do you have any cBot and Indicator that we can use to observe this behavior?

Best Regards,

Panagiotis

PanagiotisCharalampous
14 Feb 2019, 09:18

Hi sky pips,

In this case you should not use Mimimum and Maximum functions but perform the check yourself. See an example below

            double maximum = MarketSeries.High.Last(1);
            for (int i = 2; i < BarCount; i++)
            {
                if (MarketSeries.High.Last(i) > maximum)
                    maximum = MarketSeries.High.Last(i);
            }

Best Regards,

Panagiotis

PanagiotisCharalampous
13 Feb 2019, 16:54

Hi mathmaia,

There is no such feature in cTrader at the moment. However, you can do this with a cBot.

Best Regards,

Panagiotis

PanagiotisCharalampous
13 Feb 2019, 15:34

Hi terryww2,

Can you please tell us the proxy you use and if this happens on demo or live accounts?

Best Regards,

Panagiotis