PanagiotisCharalampous
15 Jun 2020, 11:03

Hi ericsson,

Thanks for your nice words! If you can provide more information about the CSV issue, we can have a look at this as well.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Jun 2020, 11:01

Hi ponrajk22,

We are aware of this issue and we will push a hotfix soon.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Jun 2020, 10:47

Hi frankp79,

Can you provide more information on how we can reproduce this issue? Which broker do you use? Are you using any custom indicator or cBot? Can you record a video demonstrating this behavior?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Jun 2020, 10:44

Hi office3131,

When you are using indicators that consume data from other timeframes on backtesting, you need to make sure that they get enough data from the other timeframes so that they can display values for the date the backtesting starts. See an example below on how to go about the solution

        protected override void Initialize()
        {

            bars = MarketData.GetBars(matf);

        }

        public override void Calculate(int index)
        {
            while (double.IsNaN(bars.ClosePrices[bars.OpenTimes.GetIndexByTime(Bars.OpenTimes[index])]))
            {
                bars.LoadMoreHistory();
            }
            var ma1 = Indicators.ExponentialMovingAverage(bars.ClosePrices, emaper).Result;
            //get time
            var charttime = Bars.OpenTimes[index];

            //get index
            var idx1 = bars.OpenTimes.GetIndexByTime(charttime);

            main[index] = ma1[idx1];

        }

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Jun 2020, 10:19

Hi MrAnderson,

Pip value for symbols can vary between brokers and there is no "correct" value for pips. Every broker decides on what the the pip size will be for every symbol.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Jun 2020, 10:15 ( Updated at: 21 Dec 2023, 09:22 )

Hi MrAnderson,

See below

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Jun 2020, 10:14

Hi mmtt,

Thanks for your suggestion. It would be better to use Suggestions section to post your suggestions or vote for existing ones.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Jun 2020, 09:51

Hi Wojtek,

No there is no such option.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Jun 2020, 09:50

Hi lordyy,

There is no specific method for this.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Jun 2020, 09:44

Hi ZuniSoft,

Check here on how to add a reference in a cBot.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Jun 2020, 09:41

Hi ericsson,

Please note that this is a Beta so issues are expected.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Jun 2020, 09:00

Hi shaneclarksc203,

Spotware cTrader Beta latest version is 3.8. Can you please confirm that you are running 3.8 and let us know if you still experience this issue?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Jun 2020, 08:58

Hi roryclarkrc203,

Can you please let us know if you still have issues with your connection? During the weekends maintenance is taking place so disconnections can take place.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Jun 2020, 08:55

Hi ctid1825000,

You should be using the Suggestions section to post your suggestions.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Jun 2020, 08:52

Hi bodhisvaha.forex,

Our proxies should always work but we cannot guarantee that there will be no problems over internet connections.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Jun 2020, 08:50

Hi lordyy,

I am not sure I understand what do you mean. Can you please clarify?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
12 Jun 2020, 16:30

Hi Luca,

You are asking us to write the code for you. This is a very simple task which any programmer should be able to implement. We cannot do the job for you. If you don't know how to program then you should pay a professional to help you. 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
12 Jun 2020, 16:12

Hi Luca,

Just check with an if or a while statement.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
12 Jun 2020, 15:02

Hi lucrum,

Your indicator has only one parameter but you are initializing it with two. 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
12 Jun 2020, 14:56

Hi bodhisvaha.forex,

If you are looking for a message that will tell you the time on the server, then no, there is no such message.

Best Regards,

Panagiotis 

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