Replies

PanagiotisCharalampous
25 Aug 2020, 08:03

Hi Raphael,

See an example below

           var position = ExecuteMarketOrder(TradeType.Buy, Symbol.Name, 1000).Position;
           position.ModifyStopLossPrice(Bars.Last(1).Low);
           var takeProfit = position.EntryPrice + ((position.EntryPrice - position.StopLoss) * 1.5);
           position.ModifyTakeProfitPrice(takeProfit);

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
25 Aug 2020, 07:48

Hi Sam,

This is probably caused by the fact that the series you retrieve do not have data before that date. You should try retrieving bars instead of series and use LoadMoreHistory() to retrieve adequate bars so that your indicator can display values for the days you wish to see.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
24 Aug 2020, 15:03

Hi Tim,

Trading history is available thought the History property of an Algo object. You will need to write your own code to export it though.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
24 Aug 2020, 08:20

Hi Adlin,

Can you please provide more information on how to reproduce this issue e.g. exact steps, a video or some screenshots?

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
24 Aug 2020, 08:14

Hi RyeRover,

Which broker do you use?

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
24 Aug 2020, 08:13

Hi Sam,

Please explain why do you think it is not loaded properly? What is the indicator supposed to do? What did you expect to see and what do you see instead?

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
24 Aug 2020, 08:09

Hi Ketu,

Do you still experience this issue?

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
24 Aug 2020, 08:08

Hi firoozhariva,

  1. Can you please provide a link to the page where this is mentioned? HLC charts are available only in cTrader Web at the moment
  2. If you are using FxPro cTrader and you cannot see your accounts, please contact FxPro.
  3. There is no such option at the moment.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
24 Aug 2020, 08:01

Hi rgnilson,

Can you please try clearing your your browser's cache? If this does not resolve the issue, please record a video of the behavior and send it to us.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
24 Aug 2020, 07:59

Hi luciancastro89,

The processor should be the most important aspect to look into.

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
24 Aug 2020, 07:49

Hi Seb,

You ask for professional assistance regarding this by posting a Job or reaching out to a Consultant.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
24 Aug 2020, 07:46

Hi video4learn,

We do not offer such a service in this site unfortunately.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
21 Aug 2020, 16:51

Hi Jamie,

Can you post a screenshot with the exact fields you are looking at?

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
21 Aug 2020, 16:47

Hi twoheartzin1soul,

You do not need to switch the cBot off to do this.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
21 Aug 2020, 16:44

Hi Aguia7,

Symbols are offered by brokers not by cTrader. You need to contact your broker regarding this issue.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
21 Aug 2020, 16:19

Hi guspiccinini,

This is by design, it is a common way to close a tab. It works like this in all major browsers.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
21 Aug 2020, 08:38

Hi Sam,

Your code will stop the cBot completely on the specific days. Try something like this instead

            var day = Server.Time.DayOfWeek;
            if (day == DayOfWeek.Monday || day == DayOfWeek.Tuesday || day == DayOfWeek.Wednesday || day == DayOfWeek.Thursday)
            {
                // Trade
            }

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
21 Aug 2020, 08:34

Hi Roberto,

We cannot force any strategy provider to respond to messages neither we can allow users to contact them without their permission. We used to offer the option to contact strategy providers but we received a lot of complaints, therefore we removed it. Strategy providers can optionally provide contact info in their strategy description (many do so) and investors can choose not to follow strategy providers that refuse to communicate.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
21 Aug 2020, 08:30

Hi unlax.trader,

1) We did not have any other reports about issues with email sending. If ClickAlgo Email Test Tool runs successfully but you still not receive an email, then it must be something with your email. I am sorry if I cannot be of much help here.

2) The user's cTrader ID email address is not available through the API. You will need to rely on a cBot parameter for this information.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
21 Aug 2020, 08:23

Hi twoheartzin1soul,

No, you will need to reinitialize the indicator with the new parameters.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous