PanagiotisCharalampous
29 Apr 2021, 08:02

Hi michael00,

In the screenshot I can only see the leverage of the strategy provider, not the leverage of the follower's account.

Regarding the delay issue, there is no actual delay. What happens is that the strategy provider has executed two deals but only one was copied due to insufficient margin, the second one. The first one was rejected.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Apr 2021, 16:17

Hi michael00,

We have investigated this case further and the issue is caused by the fact that the following account has a leverage of 1:30 instead of 1:500. Please talk to your broker about this.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Apr 2021, 10:16

Hi michael00,

Can you please provide us the broker and account number of the account that is following the strategy?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Apr 2021, 10:05

Hi ctraderftmo+115,

Workspaces can be used between different brokers. You can find what is saved in workspaces here.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Apr 2021, 08:49

Hi Waxy,

There is no built in feature for this. You would need to build something custom.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Apr 2021, 08:03

Hi belasto,

It should work on both. Please share your code and we will spot the mistake.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Apr 2021, 08:00

Hi paulbradford1980,

No this is not possible at the moment.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 Apr 2021, 15:17

Hi triccomane,

The labels you use to search for positions are different from the labels you use when placing your orders

                    var SellPosition = Positions.FindAll("Sell", SymbolName, TradeType.Sell);
                    var BuyPosition = Positions.FindAll("Buy", SymbolName, TradeType.Buy);

                PlaceStopOrder(TradeType.Buy, SymbolName, 0.01, buy_price, "Long", sl, tp);

                PlaceStopOrder(TradeType.Sell, SymbolName, 0.01, sell_price, "Short", sl, tp);

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 Apr 2021, 13:23

Hi Hozankurd,

If you have invested money in a strategy, your subaccount should be visible in cTrader Copy. If you cannot see it there, can you please provide more information about your issue e.g. some screenshots?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 Apr 2021, 08:10

Hi Johannes,

Unfortunately we were not able to reproduce such a behavior, nobody else reported this and the information we have is minimal.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 Apr 2021, 08:05 ( Updated at: 27 Apr 2021, 08:06 )

Hi pap64,

You need to provide more information. First of all, make sure that the below are all checked

If you still cannot see your subaccount, let us know the following

1.  Your broker
2. The parent account number
3. The subaccount number
4. The strategy you are following
5. Screenshots showing that the account is missing

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Apr 2021, 15:30

Hi jensnig,

We have released a fix on Spotware cTrader Beta regarding this issue. Can you please check if you can still reproduce it on Spotware cTrader Beta?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Apr 2021, 15:20

Hi pap64,

You can find your subaccounts under the main account in cTrader Copy 

For example

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Apr 2021, 11:10

Hi ctid1373829,

The code you referenced does not seem to use Volume in the initializing orders, You need to modify the following lines to use Volume instead of a fixed value (10000)

            for (int i = 1; i < HowMuchPositions; i++)
            {
                Trade.CreateBuyStopOrder(Symbol, 10000, Symbol.Ask + Spacing * i * Symbol.PipSize);
            }
            for (int j = 1; j < HowMuchPositions; j++)
            {
                Trade.CreateSellStopOrder(Symbol, 10000, Symbol.Bid - Spacing * j * Symbol.PipSize);
            }

Also the code is very old (8 years :) ), it needs to be updated to the latest version. 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Apr 2021, 09:22

Hi ctid1373829,

Can you please post the complete cBot code? Which broker do you use? Does the broker allow trading mini lots?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Apr 2021, 09:12

Hi pap64,

Can you explain what do you mean?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Apr 2021, 09:11

Hi progy85,

As per the message, the parameters you pass to the indicator are wrong. Check the indicator to find out which parameters need to be passed.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Apr 2021, 09:04

Hi alecs.spinu,

If you need somebody to program a custom indicator for you, you can consider posting a Job or contacting a Consultant.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Apr 2021, 09:01

Hi Vlad,

For execution issues, you should contact your broker directly.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 Apr 2021, 08:57

Hi ranjicgnr,

Backtesting data is provided by the broker, not by cTrader. Also you need to be more specific regarding this issue. Which broker do you use and how did you conclude that the data is inaccurate?

Best Regards,

Panagiotis 

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