PanagiotisCharalampous
20 Dec 2021, 08:44

Hi CTforRB,

Youn can find some here.

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Panagiotis 

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PanagiotisCharalampous
20 Dec 2021, 08:37

Hi CTforRB,

Renko and range bars are not available at the moment in cTrader Web. They will become available in a future update.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
20 Dec 2021, 08:33

Hi CTforRB,

At the moment, your followers will not be able to follow your trades, if their symbol name is different, but we plan to address this issue, at least for popular symbols, in the next update of cTrader Copy.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Dec 2021, 12:55

Hi Phill,

Any chance you can send us a video with the steps you follow to get this result?

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Panagiotis 

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PanagiotisCharalampous
17 Dec 2021, 11:25 ( Updated at: 17 Dec 2021, 11:29 )

Hi vicryder,

1) You can use Chart Templates for your default chart settings like color options.

2) You can set the bar colors to be transparent. This way you will only see the heikin ashi candles.

Thanks for your feedback regarding our doumentation and forum. We are always taking into consideration users feedback and we are already working on all these fronts to deliver improvements. But what we are most proud of is the ability to answer your questions in minimum time. No matter how much information we add to documentation, there is nothing better that having someone pointing you to the right direction, instead of having to search all the info by yourself.

Feel free to join our Telegram group as well for an even better experience!

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Panagiotis 

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PanagiotisCharalampous
17 Dec 2021, 09:07 ( Updated at: 21 Dec 2023, 09:22 )

Hi vicryder,

The guide you posted is the main guide for cTrader. Feel free to post any other questions here. Regarding the questions you posted, see below

1) You can change Color Options by right clicking on the chart and navigating to the Color Options menu. See below

2) Heikin Ashi charts are not available in cTrader Desktop at the moment. You can use this indicator instead.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Dec 2021, 08:27

Hi anwar_osman,

The way the margin is calculated for hedged positions is decided by the broker. cTrader supports all options. Please talk to your broker.

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Panagiotis 

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PanagiotisCharalampous
15 Dec 2021, 08:42

Hi there,

Try this indicator, you will find it useful.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Dec 2021, 15:51

Hi yuval.ein,

We do not classify this as a bug but as a new feature. If more traders request it, we will consider to implement it.

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Panagiotis 

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PanagiotisCharalampous
14 Dec 2021, 09:25

Hi Andi21,

You can zoom in on Desktop and Web using Ctrl + Mouse Wheel.

Regarding the mobile app, please advise the device you use and we will check. 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Dec 2021, 08:45

Hi there,

Unfortunately this is not possible.

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Panagiotis 

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PanagiotisCharalampous
10 Dec 2021, 16:59

Hi Frank,

Performance fees are charged on equity at the end of the billing period. This is an industry standand.

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Panagiotis 

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PanagiotisCharalampous
10 Dec 2021, 16:51

Hi Frank,

Thanks, as said above, November seems very profitable to me.

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Panagiotis 

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PanagiotisCharalampous
10 Dec 2021, 16:46

Hi Frank,

As far as I can see from the images above, you were in profit at the end of November. I am not sure what do you think the problem is.

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Panagiotis 

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PanagiotisCharalampous
10 Dec 2021, 16:43

Hi Frank,

I need the ROI(monthly). See below

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Panagiotis 

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PanagiotisCharalampous
10 Dec 2021, 16:34

Hi Frank,

The image does not provide any useful information. Can you send us a screenshot of the ROI(monthly) bars?

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Panagiotis 

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PanagiotisCharalampous
10 Dec 2021, 15:53

Hi Frank,

Here :) Or just copy and paste the image in the text

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Panagiotis 

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PanagiotisCharalampous
10 Dec 2021, 14:39

Hi Set,

Please try accessing Play Store through your browser instead of using the play store app using this link

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Panagiotis 

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PanagiotisCharalampous
10 Dec 2021, 14:33

Hi Frank,

Can you please provide more information showing that your account was in loss for the specified period at the moment the fees were deducted?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
10 Dec 2021, 09:03

Hi jrvesperit,

You need to contact your broker regarding this.

Best Regards,

Panagiotis 

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