Replies

PanagiotisCharalampous
05 Sep 2022, 11:25

Hi Professional,

If this is caused by the custom indicator, then you need to contact the indicator's developer.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
05 Sep 2022, 11:06

Hi GridSurfer,

This is a known issue and it has already been solved in 4.3.11. The update will be pushed to brokers soon.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
05 Sep 2022, 10:57

Hi there,

Can you try a clean installation instead?

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
05 Sep 2022, 10:41

Hi there,

Looks good here. Make sure your parameters make sense for the chart

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Panagiotis 

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PanagiotisCharalampous
05 Sep 2022, 10:29

Hi benjaminwolf123454321,

There is no built in API method for this but you can acheve this with some custom work. At the end, a .cbotset file is just a text file.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
05 Sep 2022, 10:26

Hi again,

Can you try a clean installation and let me know if it resolves the problem?

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
05 Sep 2022, 10:24

Hi all,

ClickAlgo has a nice guide about this issue. Check below.

https://clickalgo.com/how-to-fix-ctrader-email

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
05 Sep 2022, 10:19

Hi khoshroomahdi,

Your arrows are set at the level you define i.e. Bars.HighPrices.Maximum(Period) and Bars.LowPrices.Minimum(Period)

            Chart.DrawIcon("iconName", ChartIconType.DownTriangle,GetHighLowInSelection().Point2.BarIndex, Bars.HighPrices.Maximum(Period), Color2);
            Chart.DrawIcon("iconName2", ChartIconType.UpTriangle,GetHighLowInSelection().Point1.BarIndex, Bars.LowPrices.Minimum(Period), Color2);

If you need them at a different place, you need to add/subtract distance accordingly.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
01 Sep 2022, 14:42

Hi there,

You can reach out to a consultant to help you.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
01 Sep 2022, 11:26

Hi there,

Can you record a video the next time this happens?

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
01 Sep 2022, 09:10

Hi there,

What is not working? What do you expect the cBot to do?

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
01 Sep 2022, 09:04

Hi mattynicho13,

Can you share one of these indicators to see if this helps?

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
01 Sep 2022, 08:48

Hi there,

You can ask one of our consultants to program it for you.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
31 Aug 2022, 14:05

Hi there,

Can you record a video showing this happening?

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
31 Aug 2022, 11:49

Hi there,

You need to explain to us in detail what is not working with examples. Please provide examples of what is happening and what did you expect to happen instead.

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
31 Aug 2022, 08:48

Hi there,

For Marker Orders you need to set the relativeStopLoss. stopPrice is not supported for Market orders.

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
31 Aug 2022, 08:43

Hi Filip,

Can you please send us some troubleshooting information. Please provide a link to this discussion as well.

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
31 Aug 2022, 08:39

Hi tradersanga,

Label became nullable, hence you need to check if it is null first before using it

 if (obj.Position.Label != null && obj.Position.Label.Equals(_longlabel))

Hope this helps

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
31 Aug 2022, 08:19

Hi there,

You need to provide more information regarding what is not working. But an obvious issue is that you do not use brackets for your if statement. So the Stop() method is always executed.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous