Replies

PanagiotisCharalampous
27 Nov 2024, 06:45

Hi there,

Can you please share a link to the thread you are referring to?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
27 Nov 2024, 06:44

RE: Backtest

nabilvigninou said: 

j'ai pu faire le backtest pour la première fois mais j'ai constaté que le robot s'arrete de fonctionner durant le backtest alors que le backtest continue. 

Hi there,

It's hard to help you with such a level of information. You need to follow my instructions and provide at least a video demonstrating what you are doing what you are looking at.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
27 Nov 2024, 06:33

Hi there,

Symbol names and descriptions are provided by the brokers. Please talk to your broker about this.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
27 Nov 2024, 06:30

RE: RE: RE: RE: Backtesting

marcelriede said: 

PanagiotisCharalampous said: 

marcelriede said: 

PanagiotisCharalampous said: 

Hi there, 

The backtesting function should be at the same place as on the cTrader Windows application. Just click on the instance and you should get the tab on the right.

Best regards,

Panagiotis

Danke für die schnelle Antwort.

Leider kann ich die Funktion nicht finden. Sie wird mir nicht angezeigt.

Übersehe ich sie vielleicht? Gibt es einen Screenshot?

Vielen Dank

I don't have a Mac, can you share a screenshot of what you are looking at?

Hier der Screenshot

Backtesting is in the Algo section


@PanagiotisCharalampous

PanagiotisCharalampous
27 Nov 2024, 06:28

Hi there,

You can use the below sync tool to achieve this

https://ctrader.com/algos/indicators/show/3015/

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
27 Nov 2024, 06:21

Hi there,

It is a known issue and it will be resolved in an upcoming update.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
27 Nov 2024, 06:19

RE: RE: Ichimoku Kinko HYo (8,21,55)

maurix47ch said: 

PanagiotisCharalampous said: 

Hi there,

Can you please provide us more information on how to reproduce this issue?

Best regards,

Panagiotis

I mainly am interested in a dozen of items on which i trade using my preferred indicator that’s Ichimoku. I changed some parameters according to Fibonacci sequence, 8,21,55. When i enter the application, on whatever item, i get the correct view of the indicator. If i remain  on selected item, it works nicely for hours. Whenever i change item my indicator disappears, so i can’t get my signals and i have to restart the Ctrader app.

Hi there,

Thank you. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 


@PanagiotisCharalampous

PanagiotisCharalampous
27 Nov 2024, 06:15

Hi there,

Please post your suggestions here

https://ctrader.com/forum/suggestions/

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
27 Nov 2024, 06:14

Hi there,

The risk reward tool is under development. It will be delivered in an upcoming update.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
26 Nov 2024, 13:45

RE: RE: RE: RE: cbot process unexpectedly terminated

ctid402288 said: 

ctid402288 said: 

PanagiotisCharalampous said: 

ctid402288 said: 

After a reboot on my machine, upon restarting my cbot l am now experiencing this issue.

21/08/2024 00:33:20.000 | Error | CBot instance [USDCHF, m30] process was unexpectedly terminated.

I have checked all timeout settings of downstream applications and have found they are generously set. Including  HTTP Timeout setting for RestSharp etcThey are all set for long running connections. I cannot understand why CTrader is dropping connection immediately after the connection is established. Please can you help. 

Hi there,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis


 

I have reverted to CTrader version 4.8(909) and the cbot is working fine on there. I think there is a bug in version 5.0. I need version 5.0 because it is the only version on MacOS with backtesting capability. I would be eternally grateful if you could you sort it out please.

I have reinstalled Ctrader for mac version 5.0.22 and ran the cbot under backtesting and the error has emerged.  See screenshot attached. There id a comms bug in Version 5.0.

Hi there,

Can you please send troubleshooting as per my previous instructions?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
26 Nov 2024, 13:42

Hi there,

Can you record a video demonstrating the exact steps you take to reproduce this problem?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
26 Nov 2024, 07:19

RE: RE: My platform's indicators are fading after a few minutes of use

genesiscap1 said: 

PanagiotisCharalampous said: 

Hi there,

Thank you for reporting this issue. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

C'est déjà fait

Unfortunately we have not received any troubleshooting. Can you try again?


@PanagiotisCharalampous

PanagiotisCharalampous
26 Nov 2024, 07:10

Hi there,

The issue is under investigation.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
26 Nov 2024, 06:48

RE: cbot process unexpectedly terminated

ctid402288 said: 

After a reboot on my machine, upon restarting my cbot l am now experiencing this issue.

21/08/2024 00:33:20.000 | Error | CBot instance [USDCHF, m30] process was unexpectedly terminated.

I have checked all timeout settings of downstream applications and have found they are generously set. Including  HTTP Timeout setting for RestSharp etcThey are all set for long running connections. I cannot understand why CTrader is dropping connection immediately after the connection is established. Please can you help. 

Hi there,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis


 


@PanagiotisCharalampous

PanagiotisCharalampous
26 Nov 2024, 06:41

RE: RE: How to calculate lot sizing from one market to another?

rick2010 said: 

PanagiotisCharalampous said: 

Hi there,

I did not understand what calculation you are trying to do. Can you elaborate a bit more, providing us with some examples?

Best regards,

Panagiotis

How can I find out the min lot size, max lot size, and lot step for a given symbol? 

Hi there,

You can use Symbol.VolumeInUnitsMin, Symbol.VolumeInUnitsMax and Symbol.VolumeInUnitsStep

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
26 Nov 2024, 06:38

Hi there,

The screenshots you attached are not visible. Can you please send them again?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
26 Nov 2024, 06:37

Hi there,

Thank you for reporting this issue. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis


 


@PanagiotisCharalampous

PanagiotisCharalampous
26 Nov 2024, 06:36

Hi there,

Can you please provide us more information on how to reproduce this issue?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
26 Nov 2024, 06:32

Hi there,

This is a known issue and will be fixed. Please download the statement from https://ct.spotware.com

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
26 Nov 2024, 06:25

RE: Backtest

nabilvigninou said: 

Un enregistrement de capture vidéo ? vous n'avez pas d'autres moyens pour m'aider ?

 

Before I can help you I first need to understand what the problem is. The screenshot does not show any problem


@PanagiotisCharalampous