Replies

PanagiotisCharalampous
08 May 2024, 05:30

RE: RE: Bug: Use of Advanced Stop Loss

raulsanta87 said: 

PanagiotisCharalampous said: 

Hi Andrea,

As per the above conversation, we will need more information. Can you provide it to us? Is it possible to get the Journal so that we can see what actually happened?

Best Regards,

Panagiotis 

Join us on Telegram 

The same just happened to me, see journal:

Hi there,

The journal indicates that the SL is removed but it does not say what action caused this happen. It could be caused by an action you took. Can you record a video showing that the SL is changed without any user intervention?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
08 May 2024, 05:25

Hi there,

This means that the price feed of your broker was available only until 4pm in the past. You should talk to your broker in case they can enhance their historical data.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
07 May 2024, 06:53

RE: RE: Custom Tooltip on Output

jstewartcenter said: 

PanagiotisCharalampous said: 

Hi testpossessed,

No there is no such option.

Best Regards,

Panagiotis 

Join us on Telegram

 

Is this still the case @PanagiotisCharalampous ?

Yes, each indicator's output shows the description as part of the tooltip. There is no way to override that at the moment.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
07 May 2024, 06:37

Hi there,

It looks fine to me

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
07 May 2024, 06:33

Hi there,

It looks like a problem with your broker's price feed. Check it with them.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
07 May 2024, 06:31

Hi there,

The general answer to the general question is that you can achieve this by developing a custom indicator or a cBot. But I am sure this is not what you want to hear. Therefore can you make your question more specific? Did you try something and it did not work. What information are you missing so that we can provide it? 

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
07 May 2024, 06:25

Hi there,

Are you using cTrader Desktop or cTrader for Mac?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
07 May 2024, 06:24

Hi there,

Make sure your notifications have been enabled

https://id.ctrader.com/my/settings/notifications

If yes, check your spam folder. If you still cannot get the notifications, please reach out to community@ctrader.com to investigate this further.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
07 May 2024, 06:19

RE: RE: Inquiry Regarding Stop Loss and Take Profit Formulas in cTrader

Saad_D said: 

PanagiotisCharalampous said: 

Hi there,

There is no formula for Price and Balance. They are fixed values. Regarding the rest

Pips: (Entry Price - Bid/Ask Price) / Pip Size 

P&L: (Volume * (Entry Price - Bid/Ask Price)) - (Commissions + Swaps)

Best regards,

Panagiotis

Thank you for your response. However, it did not address my specific query regarding the calculation of Stop Loss and Take Profit values in the input fields before opening a position. I am seeking clarification on how the Entry Price is determined.

In your previous response, you provided the formula for P&L calculation as: (π‘‰π‘œπ‘™π‘’π‘šπ‘’Γ—(πΈπ‘›π‘‘π‘Ÿπ‘¦π‘ƒπ‘Ÿπ‘–π‘π‘’βˆ’π΅π‘–π‘‘/π΄π‘ π‘˜π‘ƒπ‘Ÿπ‘–π‘π‘’))βˆ’(πΆπ‘œπ‘šπ‘šπ‘–π‘ π‘ π‘–π‘œπ‘›π‘ +π‘†π‘€π‘Žπ‘π‘ )(VolumeΓ—(EntryPriceβˆ’Bid/AskPrice))βˆ’(Commissions+Swaps)

If the Entry Price is the same as the Bid/Ask Price (for example, 3152), and considering a Volume of 1 with Commissions and Swaps as 0, the result would be: 1Γ—3152βˆ’3152βˆ’(0+0)=00Γ—3152βˆ’3152βˆ’(0+0)=0 This result appears to be incorrect.

I am specifically inquiring about the functionality within Spotware's cTrader, as shown in the attached screenshot. How are these calculations interconnected? For instance, if I enter 100 pips, how is the price formulated as 64517.05, when my current price is 64528.600? Additionally, could you provide detailed documentation on these calculations?

Your assistance in clarifying these points would be greatly appreciated. Thank you.

 

Hi there,

If the Entry Price is the same as the Bid/Ask Price (for example, 3152), and considering a Volume of 1 with Commissions and Swaps as 0, the result would be: 1Γ—3152βˆ’3152βˆ’(0+0)=00Γ—3152βˆ’3152βˆ’(0+0)=0 This result appears to be incorrect.

I do not understand what you are trying to highlight here. Obviously when the market price is at the same level as the position's entry price, then the P&L is 0. So the calculation is correct. If you replace the Bid/Ask price with the TP/SL price then you will find the P&L at the TP/SL level.

For instance, if I enter 100 pips, how is the price formulated as 64517.05, when my current price is 64528.600?

If you are asking how are SL/TP prices estimated, then it is just Entry Price +/- (SL/TP pips * Pip Size)

Additionally, could you provide detailed documentation on these calculations?

There is no documentation for this since this is not cTrader specific information. It is straightforward algebra and it works the same way no matter which platform you use.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
07 May 2024, 06:05

Hi there,

It's the Automate tab.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
07 May 2024, 06:04

RE: RE: SITE in chrome don't work correctly

appacc4dl said: 

PanagiotisCharalampous said: 

Hi there,

Can you be more specific? Can you share some screenshots showing the respective issues?

Best regards,

Panagiotis

Thank you . 

first off i cant work with menus in chrome , specificly (API and Algorithms ) drop down menu, it doesn't show in chrome 

 

 

 

but in EDGE it work 

 

Hi there,

I tried this on Google Chrome and it shows fine, so is probably not a general problem. Do you use the latest version of Chrome? What is your OS? Does it happen on other computers as well? Can you record a video capturing the entire UI and demonstrating that the menu does not show on click?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
06 May 2024, 05:43

Hi there,

These services are only available to brokers subscribed to the service. Please contact your broker regarding this matter.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
06 May 2024, 05:41

Hi there,

Can you share a link to the suggestion that has disappeared? Autochartist is only available to brokers that have subscribed to the service.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
06 May 2024, 05:39

Hi there,

Use https://www.whatismyip.com

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
06 May 2024, 05:37

Hi there,

  1. The cBot runs on the account currently connected to your cTrader.
  2. If you want to run your cBot independently you can use cTrader CLI
  3. If you run it through cTrader Desktop, yes. If you run it through cTrader CLI, then no.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
06 May 2024, 05:34

Hi there,

Can you be more specific? Can you share some screenshots showing the respective issues?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
06 May 2024, 05:32

RE: RE: Cannot Switch between accounts

joby07rds said: 

PanagiotisCharalampous said: 

Hi there, 

Please share with us the following

  •  A screenshot of the full UI showing that there is only one account displaying in cTrader
  • A screenshot from the ID site showing that there are more than one accounts linked to this cTrader ID.

Best regards,

Panagiotis

 
 

image.png


 

Demo - Hedging - 4060387 - 47,150.85 USD - 1:100          This is with SwiftFunding 
 

Demo - Hedging - 4060387 - 47,150.85 USD - 1:100          This is with My Funded FX 
 


 


 

image.png
 

There is no option to switch accounts !! Currently, I can only use My Funded FX account. I want to be able to use both accounts by switching between them and taking trades !


 

Hi there,

The images are not visible. Can you please try again?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
05 May 2024, 15:38

Hi there, 

Please share with us the following

  •  A screenshot of the full UI showing that there is only one account displaying in cTrader
  • A screenshot from the ID site showing that there are more than one accounts linked to this cTrader ID.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
05 May 2024, 15:36

Hi there,

Feel free to post your suggestions in the link below

https://ctrader.com/forum/suggestions

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
05 May 2024, 15:33

Hi there,

Make sure .Net 6.0 SDK is installed on your computer.

https://dotnet.microsoft.com/en-us/download/dotnet/6.0

Best regards,

Panagiotis


@PanagiotisCharalampous