PanagiotisCharalampous
08 Jul 2024, 05:11

RE: RE: RE: A single journal for multiple accounts. Really?

ncel01 said: 

PanagiotisCharalampous said: 

ncel01 said: 

Dear Spotware team,

A friendly reminder in case you missed this thread 🙂

Hi there,

The only question in your post is if you missed anything, so the answer is that you did not miss anything :)

Best regards,

Panagiotis

Hi Panagiotis,

Nevertheless, in my opinion, community forums should function as platforms for open discussion, rather than just answering explicit questions ;)

What's the purpose of providing a single journal for multiple accounts?
Are there any intentions improve this in the future?

Thank you.

Hi ncel01,

I will forward your point of view to the product team but I do not enter into such discussions. My scope of work is to help people use the platform, not to discuss management decisions.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Jul 2024, 05:07

Hi there,

Thank you for reporting this issue. Unfortunately we were not able to reproduce this behavior. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

PanagiotisCharalampous
08 Jul 2024, 05:06 ( Updated at: 19 Mar 2025, 08:57 )

RE: RE: RE: RE: RE: RE: RE: RE: RE: History tab not showing previous trades

herve.limousy said: 

e,

Can you record a video demonstrating this happening on the latest version?

Best regards,

Panagiotis

 

Ye sure, can you give me an email or a way to send you this private link ?

 

Hi there,

Send it to support@ctrader.com

Best regards,

Panagiotis

PanagiotisCharalampous
08 Jul 2024, 05:04

No you cannot. As firemyst suggested, you would need a different setup for such a scenario. In principle, dev environment should be different to your production environment. 

PanagiotisCharalampous
08 Jul 2024, 05:01

Hi there,

No there is no such info provided at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Jul 2024, 04:59

RE: RE: CBot cloud E-mail notification

monpup said: 

PanagiotisCharalampous said: 

Hi there,

This functionality is not available in cloud execution at the moment.

Best regards,

Panagiotis

Thank you for answering me. Is there any possibility for CBot in cloud environment to let me know on my mobile phone if it meets the condition? Via sounds, alerts, push notifications etc…?

You could use the HTTP interface to program some Telegram alerts

PanagiotisCharalampous
08 Jul 2024, 04:56

Hi there,

This setup is not supported by Spotware. Either use cTrader for Mac or run cTrader on a Windows machine.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Jul 2024, 04:54

Hi there,

ExecuteMarketOrder() doesn't take tp and sl price as a parameter but pips. 

Best regards,

Panagiotis

PanagiotisCharalampous
07 Jul 2024, 06:09

RE: A single journal for multiple accounts. Really?

ncel01 said: 

Dear Spotware team,

A friendly reminder in case you missed this thread 🙂

Hi there,

The only question in your post is if you missed anything, so the answer is that you did not miss anything :)

Best regards,

Panagiotis

PanagiotisCharalampous
07 Jul 2024, 06:07

Why did you remove the condition to reset the volume only when the position is in profit? Now you are resetting it every time

        private void OnPositionClosed(PositionClosedEventArgs args)
        {
            if (args.Position.TradeType == TradeType.Buy)
                buyPosition = null;
            else if (args.Position.TradeType == TradeType.Sell)
                sellPosition = null;

            // Reset the volume size
            currentVolume = InitialVolumeInUnits;
        }

Best regards,

Panagiotis

PanagiotisCharalampous
07 Jul 2024, 06:02

Hi there,

Can you please provide more information about this issue e.g. steps to reproduce and some screenshots demonstrating what you are looking at?

Best regards,

Panagiotis

PanagiotisCharalampous
07 Jul 2024, 06:00

RE: I would really like to trade in platinum, can it be added please?

curdcynthia1 said: 

I also want to add.

Hi there,

Symbols are added by brokers. Please contact your broker regarding this matter.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Jul 2024, 05:48

RE: Symbol not found or has no quotes

kenneyyfx said: 

Spotware

Error | Failed to get symbol 'BTCUSD' quotes: Symbol BTCUSD has no quotes at 01/01/2020 00:00:00

This error has been the cause of my headache for the past couple of days. 

I am using cTrader Desktop 5.0.25 and the error shows up at the start of backtesting with visual mode ticked (thats how i get to see the error) when visual mode is turned off the error does not show up.

This error (in both visual & non visual backtesting modes) causes my bot not to place valid trades

I am backtesting BTCUSD M5 from 01/01/2020 - 05/07/2024 using m1 bars from server (open prices)

See below

Please help, this is very urgent and a huge show stopper !!!

Hi there,

Please create a separate thread and provide your code and broker so that we can reproduce.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Jul 2024, 05:46

Martingale not reseting after profit

esarku said: 

PanagiotisCharalampous said: 

Hi there,

You are increasing the position size when a trade is successful and when the position closes. In position closing event, you should only reset the volume size and not increase it.

Best regards,

Panagiotis

Hello PanagiotisCharalampous,

 

thank you for the reply but when I reset the volume size, the martingale no longer works. can you please test code and see.

Thanks

Can you share the fixed code?

PanagiotisCharalampous
05 Jul 2024, 12:17

Hi  there,

Can you share an example of such a post request?

Best regards,

Panagiotis

PanagiotisCharalampous
05 Jul 2024, 12:13

Hi there,

Unfortunately we cannot identify a broker based on the symbol's ID.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Jul 2024, 12:12

Hi there,

if you want to delete your synchronized algos, you have to delete algorithms one by one while synchronization is enabled.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Jul 2024, 05:15

Hi there,

You are increasing the position size when a trade is successful and when the position closes. In position closing event, you should only reset the volume size and not increase it.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Jul 2024, 05:11

Hi there,

This functionality is not available in cloud execution at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Jul 2024, 05:09

RE: RE: Failed to load settings - the system cannot find the drive specified

luipa446 said: 

PanagiotisCharalampous said: 

Hi tasr1r1,

We reproduced the issue and will be fixed in a future update.

Best Regards,

Panagiotis

Hi,

It is 2024 and the issue came back in versions 4 and 5! Do you have any solution? 

Hi there,

The team is aware of this issue and they are working on a solution.

Best regards,