PanagiotisCharalampous
11 Jul 2024, 06:34

Hi there,

This is by design. Calculate() method is executed once for each historical bar and then for each tick during real time operations.

Best regards,

Panagiotis

PanagiotisCharalampous
11 Jul 2024, 06:32

Hi all,

Drawing lines on the chart is an resource intensive operation. If you intent to use it heavily, you should expect performance issues.

Best regards,

Panagiotis

PanagiotisCharalampous
11 Jul 2024, 06:25

Hi all,

The fix should be released in the next hotfix in the following days.

Best regards,

Panagiotis

PanagiotisCharalampous
10 Jul 2024, 05:28

RE: RE: RE: RE: Leverage issue

gb.bullish said: 

PanagiotisCharalampous said: 

So the message you receive is correct

To be clear, it means no leverage with cryptocurrencies on the cTrader platform? 

Edit : Regardless of the version of cTrader, regardless of the currency, whether on the demo account or my FTMO account, i cannot use leverage. And there is apparently nothing I can do about it. 

The leverage is decided by the broker, not by the platform

PanagiotisCharalampous
10 Jul 2024, 05:26

Hi there,

Thank you for reporting this issue. It will be fixed in an upcoming update.

Best regards,

Panagiotis

PanagiotisCharalampous
10 Jul 2024, 05:25

RE: RE: Messing up indicator values ​​in the backtest section

mahinpour said: 

PanagiotisCharalampous said: 

Hi there,

Can you please provide more information about this issue e.g. steps to reproduce and some screenshots demonstrating what you are looking at?

Best regards,

Panagiotis

Hi

You can also test yourself in the backtest section; Add the Keltner Channels indicator and you will see that before starting each robot; The opening of the indicator is, for example, 50 pips away, but immediately after the start of the robot and the revelation of new candles; The opening of the indicator will quickly get closer to each other and it will show, for example, a distance of 5 pips. Photo 1 that I have attached is before the start of the robot and photo 2 shows shortly after the start of the robot.
The same problem caused the robot that I wrote earlier based on this indicator and it worked correctly; It is now disabled after the recent update. I tried some similar indicators but they did not have this problem.

Thank you. We managed to reproduce this behavior and we will fix it in an upcoming update.

PanagiotisCharalampous
09 Jul 2024, 15:17

Hi there,

You should check execution with your broker.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Jul 2024, 15:10

Hi there,

We managed to reproduce these issues and they will be fixed in the next update.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Jul 2024, 15:05

RE: RE: Leverage issue

gb.bullish said: 

PanagiotisCharalampous said: 

Hi there,

You need to check your symbol's leverage as well, through the active symbol panel, not only your account's leverage.

Best regards,

Panagiotis

Hello,

Thank you for your response!

Here's a screnshot of my symbol window. It seems all the crypto symbol are set on 1:1 leverage (forex has more than 1:1 leverage). (It's on Windows, but same problem on my Mac)

 

Edit : Same problem ("not enough money") with a demo cTrader account, despite the leverage in the window symbol :

 

 

Best regards.

So the message you receive is correct

PanagiotisCharalampous
09 Jul 2024, 06:06 ( Updated at: 19 Mar 2025, 08:57 )

RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: History tab not showing previous trades

PanagiotisCharalampous said: 

herve.limousy said: 

 

Hi there,

Send it to support@ctrader.com

Best regards,

Panagiotis

It is done. I think I'll uninstall and reinstall it as soon as I have the time. That should fix the problem.

 

I have forwarded your video to the team. Please let me know if this fixes the problem. 

Also could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

PanagiotisCharalampous
09 Jul 2024, 06:04

Hi there,

Can you provide more detailed information? Please share the cBot code and screenshots of the error message you receive so that we can reproduce this problem.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Jul 2024, 06:01

RE: RE: not reseting after profit

esarku said: 

PanagiotisCharalampous said: 

Why did you remove the condition to reset the volume only when the position is in profit? Now you are resetting it every time

        private void OnPositionClosed(PositionClosedEventArgs args)        {            if (args.Position.TradeType == TradeType.Buy)                buyPosition = null;            else if (args.Position.TradeType == TradeType.Sell)                sellPosition = null;            // Reset the volume size            currentVolume = InitialVolumeInUnits;        }

Best regards,

Panagiotis

I have tried to modify it but getiing the same result. any chance you could please add the correct line as a guide. 

Thanks

if (position.GrossProfit >= 0)            {                currentVolume = InitialVolume;                Print("Trade successful. Volume reset to initial: ", InitialVolume);            }            else            {                currentVolume = currentVolume * MartingaleFactor;                Print("Trade unsuccessful. Volume increased to: ", currentVolume);            }            if (position == buyPosition)            {                buyPosition = null;            }            else if (position == sellPosition)            {                sellPosition = null;            }

Try removing this part only

            else
            {
                currentVolume = currentVolume * MartingaleFactor;
                Print("Trade unsuccessful. Volume increased to: ", currentVolume);
            }

PanagiotisCharalampous
09 Jul 2024, 05:56

RE: RE: RE: How to delete cBot & Indicator files from cloud.??

ncel01 said: 

PanagiotisCharalampous said: 

ncel01 said: 

Panagiotis,

Are there any plans to allow traders to manage/access to their cloud space?
This would be great

No plans at the moment

I see.

Cloud execution is not yet an alternative for cBots that need to access to files, I assume?

Any workaround?

No, for now cloud execution is designed with specific limitations to assure smooth execution of all cBots on the cloud. Risky operations like network are file access are limited at the moment. We will make further decisions after this first release is evaluated. 

PanagiotisCharalampous
09 Jul 2024, 05:51 ( Updated at: 19 Mar 2025, 08:57 )

RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: History tab not showing previous trades

herve.limousy said: 

 

Hi there,

Send it to support@ctrader.com

Best regards,

Panagiotis

It is done. I think I'll uninstall and reinstall it as soon as I have the time. That should fix the problem.

 

I have forwarded your video to the team. Please let me know if this fixes the problem. 

PanagiotisCharalampous
09 Jul 2024, 05:49

Hi there,

Thank you for reporting this issue. Unfortunately we were not able to reproduce this behavior. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

PanagiotisCharalampous
09 Jul 2024, 05:48

Hi there,

You need to check your symbol's leverage as well, through the active symbol panel, not only your account's leverage.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Jul 2024, 05:45

RE: RE: Crossover

aruba808 said: 

PanagiotisCharalampous said: 

Hi there,

This setup is not supported by Spotware. Either use cTrader for Mac or run cTrader on a Windows machine.

Best regards,

Panagiotis

The whole point of my post is that I don't want to do either of those things. 

cTrader Mac is not even fully developed at this point and is also not supported by my broker.

I am seriously concerned about the security risk of a windows machine. I would very much prefer to run on my Mac where I am reasonably secure

I get that running on crossover is not supported but I was hoping that you could at least say if it can run on Crossover or not.

Hi there,

Probably yes but at your own risk.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Jul 2024, 05:43

RE: RE: RE: Run restart after a build

eynt said: 

eynt said: 

PanagiotisCharalampous said: 

No you cannot. As firemyst suggested, you would need a different setup for such a scenario. In principle, dev environment should be different to your production environment. 

Hi

I belive It used to be fine until now. I don't understand why was the change in last version. There's no sense of forcing a reload in the middle of a run. I suggest you change it back to the way it was.

 

Thanks

I want to emphasize this point. A part of  the developing is actually running the bot while developing and modifing it at the same time so it's impossible to seperate running a bot and developing. Especially when running it on backtest. The auto-reload doesn't give any addded value, only cause complications

Hi there,

There are technical reasons that led the team to implement this and there are no plans to revert this change, therefore you should adopt the way you work.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Jul 2024, 05:16

RE: How to delete cBot & Indicator files from cloud.??

ncel01 said: 

Panagiotis,

Are there any plans to allow traders to manage/access to their cloud space?
This would be great

No plans at the moment

PanagiotisCharalampous
08 Jul 2024, 05:12

RE: RE: RE: RE: RE: RE: Backtesting tab missing

jeffg954trade said: 

PanagiotisCharalampous said: 

olivetree said: 

PanagiotisCharalampous said: 

deepnet44 said: 

PanagiotisCharalampous said: 

Hi there,

Backtesting is not available at the moment. It will be added in an upcoming update.

Best regards,

Panagiotis

Sounds good. What‘s the timing for the update?

We do not have an ETA at the momentHow do we install the most recent version of CTrader for MAC (M2)?

cTrader applications are updated automatically. So just install and it will be updated by itself.

Is there an update to this? Backtesting tab still not there

No there isn't