PanagiotisCharalampous
13 Jan 2020, 08:29

Hi VFX Scalping,

Automatic position closing might occur when the equity to equity ratio changes because of transactions (deposits/withdrawals) on the strategy providing account. This is explicitly described in our EULA Section 11.1.I.D

Best Regards,

Panagiotis 

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PanagiotisCharalampous
10 Jan 2020, 15:46

Hi forex.uncle,

There is no built in feature for this, You will need to develop your own indicator.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
10 Jan 2020, 09:07

Hi there,

You can check the API Reference as well. For whatever is missing, feel free to ask here!

Best Regards,

Panagiotis 

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PanagiotisCharalampous
10 Jan 2020, 09:04

Hi all,

Can you please send us some screenshots to understand what you mean?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
10 Jan 2020, 08:58

Hi civil.engineer2010,

We need more information regarding the performance issue. Do you run any custom cBots or indicators?

Regarding

And I need to see an indicator at different timeframes on the one chart. Is it possible?

In principle, this is possible but you need to program the indicator accordingly.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jan 2020, 16:53

Hi Joe,

The answer to both of your questions is yes.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jan 2020, 16:43

Hi jc-46,

You cannot detach charts in cTrader Web. If you want to utilize all your screens, you need to open cTrader Web in different tabs.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jan 2020, 08:41

Hi camsphone111,

Who is your broker?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jan 2020, 08:37

Hi DelTrader,

See below

            if (Positions.Count(x => x.Id == PosID1) > 0)
            {
                Positions.First(x => x.Id == PosID1).Close();
            }

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Panagiotis 

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PanagiotisCharalampous
09 Jan 2020, 08:32

Hi there,

As the message says, you are using more parameters than needed. You should be using only two e.g. EMA1_Series.Close. What is SourceSeries?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jan 2020, 08:26

Hi TradeTick,

It was an infrastructure issue.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Jan 2020, 16:52

Hi tnt_22,

This should have been fixed. Do you still have issues?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Jan 2020, 14:07

Hi v.kredov,

Your indicator throws an exception here

ResultClose.Count is 1 and you are trying to access index -1. You should fix this before we can proceed.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Jan 2020, 12:03

Hi mateuszkoleczkosluzbowy,

You are using Spotware cTrader Beta. To access your live accounts you need to use your broker's cTrader application.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Jan 2020, 12:02

Hi Marek,

1. Based on your order's volume and the available market depth, you need to estimate your position's VWAP e.g. if your order volume is 10 units and the market depth offers 3 units at price 1, two units at price 2 and 5 units at price 3 then your VWAP is ((3*1) + (2*2) + (5*3))/10 = 1.9.
2. Limit order cannot behave like a market order since it already includes the worst price you can accept. The limit price is the limit to your slippage.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Jan 2020, 11:50

Hi TradeTick,

The issue should have been resolved now.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Jan 2020, 09:02

Hi Peter,

We have investigated your issue. You have been charged performance fee twice, on the 08/11 with €8.22 and on the 30/11 with €2.25. Your biggest balance was €302.36. Considering your initial balance of €250 the high watermark is €52.36. The performance fee of the strategy provider is 20%, so total performance fee is €10.47. Οn the 08/11 you were charged for a watermark of €41.10 and on the 30/11 you were charged for the remainder of watermark, €52.36-€41.10=€11.26.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Jan 2020, 08:26

Hi mpistorius,

This should have been fixed in the latest update of Spotware cTrader Beta.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Jan 2020, 08:22

Hi Mark,

Trading Central signals are not available via the API.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Jan 2020, 08:21

Hi iphoncek,

No there is no such option at the moment.

Best Regards,

Panagiotis 

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