PanagiotisCharalampous
24 Sep 2024, 11:32

Hi there,

Your broker needs to create an account for you on the same server as the strategy providing account. You should talk to them.

Best regards,

Panagiotis

PanagiotisCharalampous
24 Sep 2024, 10:32

Hi there,

Thanks for your kind words! However it's brokers that choose cTrader and not vise versa :)

Best regards,

Panagiotis

PanagiotisCharalampous
24 Sep 2024, 05:44

Hi there,

You have are referring to a plug in but you have posted the code for a cBot. You cannot run a cBot as a plugin. Where did you find this code?

Best regards,

Panagiotis

PanagiotisCharalampous
24 Sep 2024, 05:40

Hi Tom,

You could program an indicator to achieve this.

Best regards,

Panagiotis

PanagiotisCharalampous
23 Sep 2024, 05:24

Hi there,

Access to the internet is not allowed for cBots executed on the cloud.

Best regards,

Panagiotis

PanagiotisCharalampous
23 Sep 2024, 05:23

Hi there,

There is no such option at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
23 Sep 2024, 05:22

RE: RE: RE: RE: RE: RE: What's wrong with cTrader 5.0.28 Optimization Report ?

Vicktor said: 

PanagiotisCharalampous said: 

Hi Vicktor,

I did not ask for the cBot's source code. I asked for the contents of C:/Users/%USERNAME%/Documents/cAlgo/Data/cBots/%CBOT NAME%  to be sent at community@ctrader.com.

Best regards,

Panagiotis

 

Sorry for the misunderstanding.

As requested I sent the compressed copy of the folder cBots to community@ctrader.com.

Please keep me updated and thank you for your kind assistance.

Vicktor

Hi Vicktor,

Thanks. Email received and forwarded to the product team.

Best regards,

Panagiotis

PanagiotisCharalampous
22 Sep 2024, 05:12

RE: RE: Broker Renko scale set too high

rob.p.marshall said: 

PanagiotisCharalampous said: 

Hi there,

Pip size is configured by the broker and unfortunately none of what you are asking for is available at the moment.

Best regards,

Panagiotis

What can I do to get Spotware to make this available asap? At least the 5000.0 pips inclusion

As per my response, this is not configured by Spotware but by the broker.

Best regards,

Panagiotis

PanagiotisCharalampous
22 Sep 2024, 05:11

RE: RE: RE: RE: What's wrong with cTrader 5.0.28 Optimization Report ?

Hi Vicktor,

I did not ask for the cBot's source code. I asked for the contents of C:/Users/%USERNAME%/Documents/cAlgo/Data/cBots/%CBOT NAME%  to be sent at community@ctrader.com.

Best regards,

Panagiotis

PanagiotisCharalampous
21 Sep 2024, 06:35

RE: RE: What's wrong with cTrader 5.0.28 Optimization Report ?

Vicktor said: 

PanagiotisCharalampous said: 

Hi there,

The next time this happens, please send us the contents of C:/Users/%USERNAME%/Documents/cAlgo/Data/cBots/%CBOT NAME% at community@ctrader.com.

Best regards,

Panagiotis

Hello,

I upgraded to cTrader 5.0.28 but the problems still persists: I cannot see any Report during and after the optimization.

Please help,

Vicktor

Hi Vicktor,

Please follow my instructions above.

Best regards,

Panagiotis

PanagiotisCharalampous
21 Sep 2024, 06:32

Hi there,

Pip size is configured by the broker and unfortunately none of what you are asking for is available at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
21 Sep 2024, 06:26

Hi there,

It looks like a bug. Can you please provide us exact steps on how to reproduce this behavior e.g. cBot code, backtesting parameters etc?

Best regards,

Panagiotis

PanagiotisCharalampous
21 Sep 2024, 06:13

RE: RE: How to create a cBot using a custom indicator

a.datawhip said: 

PanagiotisCharalampous said: 

Hi there,

Indicators without source code cannot be referenced.

Best regards,

Panagiotis

Does this mean , there is no way to use a custom indicator within a cBot like we do with meta trader?

You can but you need to have the source code.

PanagiotisCharalampous
21 Sep 2024, 06:12

RE: RE: RE: RE: RE: RE: Check if position has already been opened and closed?

rick2010 said: 

Thanks… so as soon as a trade is closed it is instantly added to the historical? If it's instant this solution will work…. but if there is a delay of say more than 1 second then I'll have to keep them in a list in my code.

PanagiotisCharalampous said: 

Check the link below

https://help.ctrader.com/ctrader-algo/references/Trading/History/History/#examples

Yes it should be added instantly

PanagiotisCharalampous
21 Sep 2024, 06:11

RE: cTrader Not Opening - Win 10

collett.salento said: 

I've encountered exactly this problem today. Desktop was working fine first thing, looked at something else, and when I went back to Desktop all that I could get was this white box. Have tried clean uninstall/reinstall etc as per instructions several times, but all that I ever get is the white box now (sometimes black) over the task bar. No actual screen in any shape or form, though I always get the ‘workspace has loaded successfully’ message on alleged booting up. Broker is mystified. Any ideas?

Hi there,

Did you try a clean installation?

Best regards,

Panagiotis

PanagiotisCharalampous
20 Sep 2024, 13:32

RE: RE: RE: RE: Check if position has already been opened and closed?

rick2010 said: 

PanagiotisCharalampous said: 

There is no option to access closed positions. You can only access past deals through History. Nevertheless if you want the information to persist between cBot restarts, you can always save it in a file

Do you have a code example of getting a trade out of history? Can it be done using a name or id? TIA

 

 

 

Check the link below

https://help.ctrader.com/ctrader-algo/references/Trading/History/History/#examples

PanagiotisCharalampous
20 Sep 2024, 13:30

RE: RE: How do you hide the indicator text list so that it does not interfere with chart drawings?

mryao said: 

Hi, you misunderstand me. I don't want them to change color or become invisible. I don't want the list on the screen so that when I move my SL/TP - they don't get in the way.

 

PanagiotisCharalampous said: 

Hi there,

Here you go

 

Did you try my suggestion? When you uncheck that option, the list will disappear

PanagiotisCharalampous
20 Sep 2024, 05:43

Hi there,

Here you go

PanagiotisCharalampous
20 Sep 2024, 05:41

Hi Waxy,

Please send us some troubleshooting information the next time this happens, and paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

PanagiotisCharalampous
20 Sep 2024, 05:37

Hi there,

Indicators without source code cannot be referenced.

Best regards,

Panagiotis