I don't see anything weird in the screenshots. The commissions are applied on each deal, therefore in Positions tab you will only see the opening deal's commission. The rest of the commissions is applied on closing the position. Nevertheless, the entire commission amount. See screenshot below
Regarding your screenshots, I cannot associate the deals to the positions since the entry prices are different. Therefore you are probably comparing different things.
Best regards,
Panagiotis
Please refer to my charts above. I agree that at present the Positions TAB commission of 446.93 is a commission attributed to the purchase side of the open position. The Net AUD is the Gross AUD less twice the Commission. Therefore Gross AUD less Comm X 2 =Net AUD. Calculated as 3577.02 - 893.86 =2683.16. This is correct in the Positions TAB but the commission should be the round trip amount not half. This should be changed in cTrader.
However, if the market price did not change, there is no swap and a position is closed then the Net AUD amount in the Positions TAB of 2683.16 should be the same in the History TAB. The closing Gross AUD has changed between the Position Tab amount and the History TAB of 3577.02 to a lower amount of 2682.72.
The Gross AUD amount in the Positions TAB and the Gross AUD in the History Tab should be the same when a position is closed. Being mindful that the market price has not changed. Therefore the History TAB Net AUD should be 2683.16 and NOT 1788.65
The Net AUD in the Position Tab should be what the trader expects to be attributed to their account balance when that position is closed (when the market did not move)
Please look at this issue more closely. The Gross AUD has secretly been changed when the market price did not move. I tested this on 140 trades and all were the same.
Hi Rob,
The Net AUD in the Position Tab should be what the trader expects to be attributed to their account balance when that position is closed (when the market did not move)
There is no indication in the screenshots that the market has not moved. As I can see in the screenshots, the pips are different indicating that the closing price is different to the bid price at the moment you captured the screenshot for the positions.
I did not write that this does not happen, I wrote that we are not able to reproduce the "unexpectedly terminated" message on our machines on your VPS either. If we cannot reproduce it, then we cannot easily spot the problem. Also we cannot spend unlimited hours waiting for one user's problem to happen again. If you are able to isolate exact steps that will allow us to consistently reproduce this behavior, we are happy to have another look. Else it is a low priority issue and we will fix it if we stumble on it in another occasion.
Just wanting to confirm you've received the messages I've sent? If not, I think Spotware's email system is blocking them for some reason because all my initial messages got through to the Community team - obviously since they asked for the VPS' details to check out the issue.
Thank you
Hi firemyst,
Messages received, the team will check later this week or early next week. Thanks for your patience!
Best regards,
Panagiotis
Any updates? HAve they been able to see what's going on?
Hi firemyst,
Unfortunately our engineers were not able to reproduce the "unexpectedly terminated" on your VPS either. So at the moment there isn't much we can do.
I don't see anything weird in the screenshots. The commissions are applied on each deal, therefore in Positions tab you will only see the opening deal's commission. The rest of the commissions is applied on closing the position. Nevertheless, the entire commission amount. See screenshot below
Regarding your screenshots, I cannot associate the deals to the positions since the entry prices are different. Therefore you are probably comparing different things.
I would start from trying to optimize my cBot code first. Check what is slowing down your algorithm and try to fix it. If there is a fundamental issue with your code, a better machine will just buy you some time but the issue will appear again.
there's a hole in the bucket somewhere! I'm running 4.9.2 and was originally asking about info on the website not info embedded within the product, so…
Where are all the Release Notes - cannot find any between 4.8.30 & 5.0.22 so don't know what's changed since 4.9.2
Hi there,
As explained, you can find major update release notes in the application's Help Centre. Releases for hotfixes are posted in https://ctrader.com/forum/announcements/. Please note that not all version numbers are pushed to the end users e.g. now it is 5.0.29, the next one might be 5.0.40. Also not all updates have release notes. We publish release notes only for version that we deem necessary.
PanagiotisCharalampous
14 Sep 2024, 05:03
Hi there,
This is by design. cBots are executed on the selected account.
Best regards,
Panagiotis
@PanagiotisCharalampous