PanagiotisCharalampous
13 Nov 2020, 15:45

Hi jayteasuk,

We need more information to check this further.

1. Please confirm that you are using the same account in both cases. Please provide ctidTraderAccountId and trading account number.
2. Please provide us the complete sequence of exchanged messages from ProtoOANewOrderReq until the ProtoOAExecutionEvent with ProtoOAExecutionType.ORDER_FILLED type indicating that the order was filled and the position opened.
3. Some screenshots showing the account number and the fact that the position is missing

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:37

Hi Duma,

Backtesting is available. You can check it here.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:28

Hi to both,

Strategy age is calculated from the moment the strategy provider starts providing the strategy.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:25

Hi andreicristianro,

You need to be more specific. To repeat what? What does the cBot do? What should it do instead?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:21

Hi Shares4UsDevelopment,

I cannot verify your claim. I tested it and works fine for me. Please check your code.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:12

Hi Reza,

Check here.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:10

Hi avoidlost,

We are aware of the issue and it will be fixed in a future update.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:09

Hi Sergey,

The accounts will just appear in your cTrader ID but they should not affect you in any other way.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:05

Hi George,

No this information is not available through our APIs.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:04

Hi EducationalTrades,

Advanced protection is not available on the phone application therefore I do not understand why do you mention it. Take profit and stop loss are placed on the server and we do not have any reports that they are not triggered. The only complains we receive is by traders that do not understand that buy orders are triggered by ask prices and sell orders by bid prices, who thing that as soon as the candle touches their TP/SL it should trigger. Also I do not understand how cTrader Copy is related to this issue. 

If you have any evidence of malfunction, please fill free to post it and we will have a look.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 14:58

Hi sandidomictrade,

You can post a Job or contact a Consultant.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 14:56

Hi mgpublic,

The code snippet does not help me understand the problem. You need to provide to complete cBot code.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 14:54

Hi paoloduco,

You need to provide us with some more information about this problem e.g. what is the exact problem. some screenshots and/or a video.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
11 Nov 2020, 15:24

Hi samuel.jus.cornelio,

Here is an example

using System;
using System.Linq;
using cAlgo.API;
using cAlgo.API.Indicators;
using cAlgo.API.Internals;
using cAlgo.Indicators;

namespace cAlgo.Robots
{
    [Robot(TimeZone = TimeZones.UTC, AccessRights = AccessRights.None)]
    public class NewcBot : Robot
    {
        [Parameter(DefaultValue = 0.5)]
        public double Deviation { get; set; }
        [Parameter("% Retracement", DefaultValue = 38.2)]
        public double per { get; set; }

        NewIndicator _indicator;

        protected override void OnStart()
        {
            _indicator = Indicators.GetIndicator<NewIndicator>(Deviation, per);
        }

        protected override void OnTick()
        {
            // Put your core logic here
        }

        protected override void OnStop()
        {
            // Put your deinitialization logic here
        }
    }
}

Best Regards,

Panagiotis 

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PanagiotisCharalampous
11 Nov 2020, 14:37

Hi Lisa,

In order to help you further, you need to provide me with the complete cBot code.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
11 Nov 2020, 13:51

Hi Lisa,

The parameter values displayed in the cBot parameters panel are not updated if they are changed from within the code.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
11 Nov 2020, 13:49

Hi lamaramohamedramdane,

You can find many here.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
11 Nov 2020, 11:20

Hi avoidlost,

The absolute P&L is not so relevant. ROI is calculated on intervals of 15 mins and takes into consideration equity drawdown. It seems that you have had a significant drawdown on the 9th of November which was reflected in your ROI. Even though your trades might have recovered and helped in your total P&L to be positive, this affected your ROI negatively.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
11 Nov 2020, 09:37

Hi avoidlost,

Here is how the ROI is calculated. Regarding the information that is not displayed the team is looking into it.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
11 Nov 2020, 09:24

Hi matt92,

Templates do not save drawings.

Best Regards,

Panagiotis 

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