PanagiotisCharalampous
07 Dec 2020, 09:26

Hi bsafindi,

cMirror was our signal mirroring service before we launch cTrader Copy. At the moment cMiror is being decommissioned and it is not supported any more.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
07 Dec 2020, 09:20 ( Updated at: 07 Dec 2020, 09:50 )

Hi focusONanalysis,

Please use the correct sections of the forum to post your issues. This is the Suggestions section and this post will be deleted.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
07 Dec 2020, 09:18

Hi Davide,

Can you please post the complete indicator code so that we can check?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
07 Dec 2020, 09:14

Hi Andrzej_Szulkowski,

Please make sure you are using your broker's cTrader application to access your account.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
07 Dec 2020, 09:10

Hi imrealfighter,

The convention is that bid prices are used for drawing the chart. You cannot switch to ask prices.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
07 Dec 2020, 09:09

Hi giulio_boschim

The features you described are supported by cTrader. You can modify the position's volume as well as drag orders on the chart.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
07 Dec 2020, 08:42 ( Updated at: 21 Dec 2023, 09:22 )

Hi rowandtimhawkins26,

Make sure that stopped strategies are shown in your Copy section

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
07 Dec 2020, 08:38

Hi shop.n33,

Did you change the code? If yes, what is the new source code?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
04 Dec 2020, 12:14

Hi shop.n33,

You should change the following line of code

ExecuteOrder(InitialVolume, GetRandomTradeType());

If you want only buy orders, it should be

ExecuteOrder(InitialVolume, TradeType.Buy);

 If you want only sell orders, it should be

ExecuteOrder(InitialVolume, TradeType.Sell);

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
04 Dec 2020, 07:48

Hi abcdavid13,

No this is not available in the mobile applications.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
04 Dec 2020, 07:45

Hi web_wizard_chris,

I am full time at Spotware. We would like to add this feature in a later version but at the moment it is not in our priorities.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
03 Dec 2020, 21:58

Hi Shares4us,

I tried this with a simple cBot but could not reproduce. There is no exception in the log.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
03 Dec 2020, 16:33

Dear ctid2151927

Your question was if you will be charged fees before you start copying again the strategy and I answered, no you will not until you restart copying the strategy. My answer was specific to your question. You did not ask about withdrawals so my answer was not covering that case. Apologies if this was not clear. Based on the previous method of calculating the fees, they will be charged on withdrawal as well.  We replied and explained why this happened and what changes we had planned to make for this behavior. This behavior has changed since this occurred and does not apply any more on cTrader Copy. But your fees were calculated based on the previous method and will be deducted on withdrawal.

Best Regards,

Panagiotis 

Join us on Telegram 

PanagiotisCharalampous
03 Dec 2020, 14:54

Dear theFXlonglunch,

We are platform providers and we provide a tool for people to offer strategies and investors to invest in them. We also provide you with all the information to make sensible decisions. It is not in our plans to apply any censorship on how does each strategy provider trade or who should each investor follow. Strategy providers and investors are solely responsible for their own decisions. If you need somebody else to be responsible for your own decisions, maybe this type of investment is not for you.

Having said that, you have still provided no evidence that the platform is flawed or manipulated in any way. If cannot understand that investing in an account which started with $4 and become $100 is a risky decision, then we cannot help you more than that. We provide you all the information and tools to make an informed decision.

Dear ctid2151927

The fact that you are not happy with the reply you got, it does not mean we did not reply.

Best Regards,

Panagiotis 

Join us on Telegram 

PanagiotisCharalampous
03 Dec 2020, 13:05

Dear theFXlonglunch,

Yes it is. The formula for the ROI is documented and the strategy deals are publicly available. You can make the calculations yourself. If you think that the calculations are wrong, please provide the necessary evidence e.g. an Excel sheet that proves our calculations wrong.

Best Regards,

Panagiotis 

Join us on Telegram 

PanagiotisCharalampous
03 Dec 2020, 12:49

Hi ace6670,

Is there an option to set your stop out margin level or is it something decided by the Strategy provider or is it automated? I can only see an option to set equity stop loss. If there is an option, could you point me towards it?

This is configured by the broker and you cannot change it. It is a feature that protects the broker from negative balances

Also, I noticed a disparity between the number & volume of closed positions in my account that do not match the strategy providers'. Does the system close parts of open positions as opposed to the whole position to bring to within margin levels?

Yes the system closes only the necessary parts of the positions to restore margin but still keep you in the market.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
03 Dec 2020, 12:11

Dear theFXlonglunch,

Your accusations about cTrader Copy are very serious. Therefore, please provide evidence why cTrader Copy is flawed and manipulated else I will have to remove this discussion from the forum. Unjustified defaming is not tolerated in this forum.

Best Regards,

Panagiotis 

Join us on Telegram 

PanagiotisCharalampous
03 Dec 2020, 09:26

Hi Shares4us,

This is an internal exception. Please let us know the broker, the symbol and the dates you use to reproduce this exception.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
03 Dec 2020, 09:12

Hi marshalmax9,

The break even logic moves the SL at the level at which when the SL is triggered, your P&L will be equal to 0. This is the definition of Break Even. If you need a custom functionality for moving your SL, you can write a cBot.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
03 Dec 2020, 08:50

Hi max.freedman,

It is not clear from the description what is the issue. I am not sure what do you mean when you say " the volume of that bar". Can you provide us with some code that will allow us to reproduce it?

Best Regards,

Panagiotis 

Join us on Telegram