PanagiotisCharalampous
28 Nov 2023, 08:35

Reply to: Android notifications delay in Android

Hi there,

We tested the notifications but we cannot reproduce any issue. Notifications arrive without a problem. Please check your device.

Best regards,

Panagiotis

PanagiotisCharalampous
28 Nov 2023, 06:45

Reply to: Old data in new strategy

Hi there,

If you need clean statistics, you need to create a new account.

Best regards,

Panagiotis

PanagiotisCharalampous
28 Nov 2023, 06:43

Reply to: How to Open Live Account

Hi there,

If you want to create a live cTrader account, you need to contact a broker that offers cTrader. You can find some here.

Best regards,

PanagiotisCharalampous
28 Nov 2023, 06:39

Reply to: Understanding Discrepancies in Equity and Account Balance on Ctradercopy for November

Hi there,

This is not equity, this is ROI. You must have experienced a drawdown during November.

Best regards,

Panagiotis 

PanagiotisCharalampous
27 Nov 2023, 06:44

Reply to: Stop Loss

Hi there,

This should not happen. Can you please provide us with exact steps to reproduce this behavior?

Best regards,

Panagiotis

PanagiotisCharalampous
27 Nov 2023, 06:43 ( Updated at: 21 Dec 2023, 09:23 )

Reply to: target on markets

Hi there,

Here you go

PanagiotisCharalampous
26 Nov 2023, 18:10

Reply to: Total ROI and Monthly ROI is incorrect

Hi there,

Based on the chart the deposits took place while a trade was open. If you have evidence that this is not the case, please share. Else I have no indications of something being wrong to raise the issue to the product team.

Best regards,

Panagiotis

PanagiotisCharalampous
26 Nov 2023, 08:15

Reply to: Backtest Reliability (cAlgo)

Hi there,

Working and trading with cTrader for the last seven years, I must say backtesting results are pretty accurate. I have cross checked live execution and backtesting results dozens of times and they are pretty close.

Best regards,

Panagiotis 

PanagiotisCharalampous
26 Nov 2023, 08:12

Reply to: Markets available to trade

Hi there,

Symbols are offered by brokers, not by the platform. Contact your broker regarding this question.

Best regards,

Panagiotis

PanagiotisCharalampous
26 Nov 2023, 08:05

Reply to: Total ROI and Monthly ROI is incorrect

Hi there, 

As explained, there is no obvious issue with the ROI here. It seems correct. You have made deposits to avoid a drawdown and then withdrew money after the trade closed in profit. However your followers would have experienced the loss as shown in the ROI calculation. You need to spend some time understanding how the ROI calculation works.

Best regards,

Panagiotis

PanagiotisCharalampous
26 Nov 2023, 07:59 ( Updated at: 26 Nov 2023, 08:02 )

Reply to: Backtesting in Ctrader?

Hi there, 

Check here

https://help.ctrader.com/ctrader-automate/backtesting-and-optimizing-cbots/

PanagiotisCharalampous
26 Nov 2023, 07:56

Reply to: Journaling in Ctrader?

Hi there,

Can you please elaborate on your question? What exactly do you want to keep track of?

Best regards,

Panagiotis

PanagiotisCharalampous
26 Nov 2023, 07:55

RE: Same here! I've noticed too

firemyst said: 

And have posted about it previously, but nobody from @Spotware has responded nor addressed the issue:

 

https://ctrader.com/forum/calgo-support/41630

 

 

AFAIK this has been fixed. Do you still experience this?

PanagiotisCharalampous
26 Nov 2023, 07:53

Backtest indicator value different to cBot indicator value just after 00:00 UTC

Hi attila2k1,

Your problem here is that you are printing the indicator value on the opening of the bar. The values of the indicator might change by the time the bar is closed, hence cause such discrepancies. 

Best regards,

Panagiotis

PanagiotisCharalampous
26 Nov 2023, 07:47

Reply to: Help me

Hi there,

Unfortunately your request is not clear. Can you elaborate on what you are trying to do?

Best regards,

Panagiotis

PanagiotisCharalampous
26 Nov 2023, 07:43 ( Updated at: 21 Dec 2023, 09:23 )

Reply to: pip scale?

Hi there,

Pip position is set by the broker and differ from broker you broker. You can find the symbol's pip position in the active symbol panel

Best regards,

Panagiotis

PanagiotisCharalampous
26 Nov 2023, 07:39

Reply to: Getting unusual trades while: Trying to open trade in each change in candle colour.

Hi there,

You should implement your trading logic using the last closed bar and not the current bar i.e. use Last(1) and not Last(0). Usually on the opening of the bar both close and open prices are the same.

Best regards,

Panagiotis

PanagiotisCharalampous
25 Nov 2023, 06:15

Reply to: date block on ctrader web

Hi there,

It's a known problem, the team is investigating.

Best regards

Panagiotis

PanagiotisCharalampous
25 Nov 2023, 06:13

Reply to: Chart.DrawStaticText

Hi there,

Try something like this

          Chart.DrawStaticText("INFO"," info "+infoX +Environment.NewLine +  info2 "+infoY  ,VerticalAlignment.Bottom, HorizontalAlignment.Right,Color.Lime);

Regards,

Panagiotis

PanagiotisCharalampous
24 Nov 2023, 15:00

Reply to: bug

Hi there,

Can you be more specific about the problem? Can you record a video? Did you try restarting your browser?

Best regards,

Panagiotis