As explained, we have no reason to block a specific ip address. If the site is accessible from everywhere else, then it is probably an issue of that machine not being able to reach out to the specific uri, not the site in general.
Best regards,
Panagiotis
You might not be doing it, but someone appears to be (AWS? A middle-man routing provider?) blocking, or not allowing, any addresses from the 77.90.x.x network.
My VPS provider responded that they can set up any number of fresh Windows 2019 Server VPS on the 77.90.x.x network, and it doesn't work anywhere:
Also, doing a TRACERT on one of the 77.90 machines, this is what happens for them:
which is consistent with the errors received in the browsers (this is from Firefox this time as I've already posted errors from Chrome previously in this thread) :
So even if Spotware isn't blocking IP addresses themselves, there's definitely “network interference" going on that's preventing Spotware users of cTrader from reaching Spotware's cTrader servers, and I would think Spotware would want to take an interest in it to find out why network traffic from at least one network with the ID of 77.90 isn't being allowed to reach their servers.
Hi firemyst,
We have no other reports of such an issue so at the moment. If more users report it, we will look into this further.
You should not use the account number or the cTrader ID number in that field. You should use the ctidTraderAccountId that is included in ProtoOACtidTraderAccount
As explained, we have no reason to block a specific ip address. If the site is accessible from everywhere else, then it is probably an issue of that machine not being able to reach out to the specific uri, not the site in general.
I am not persuaded by the justification provided. While the information has been noted, I remain unconvinced by the argument that a simple change, which would only take a few minutes to implement, has not been prioritized for over three years. This suggests me that there is no intention to address this issue at all.
Moreover, a reason for the default 1000-character limit remains unexplained. As you can imagine, it is not a nice at all, for me as trader, to notice that such a restrictive limitation has been imposed and maintained, without any valid justification, despite its obvious and well-known drawbacks.
Hi ncel01,
Your opinion is noted and forwarded to the product team and management but as a matter of policy, we will not be discussing our decisions and the reasons behind them on public forums.
But that makes cTrading backtesting completely useless for anything except FX. Nobody trades stocks in millions with the same fee for different stocks. Here is a typical fee structure for CFD/stocks:
Are you guys planning to implement it in the near future?
Hi there,
It will be implemented at some point, but not in the near future.
Thank you for providing the most elementary tools that allow a transparent and clear strategy description that will benefit the whole cTrader community.
Hi there,
There is nothing new to report on this. It's a low priority task and has not been implemented yet.
There is no workaround to run cTrader on Linux. It runs only on Windows and Mac operating systems. If you want to run it on Linux machine then you would been to use virtualization. But I do not see the point.
PanagiotisCharalampous
28 Dec 2023, 07:12
Hi there,
We have identified the issue and it will be resolved in an upcoming update. In the meanwhile, you can try restarting cTrader as a workaround.
Best Regards,
Panagiotis
@PanagiotisCharalampous