Ticks are not arriving for specific symbols in DEMO account but DO WORK IN LIVE ONE
Ticks are not arriving for specific symbols in DEMO account but DO WORK IN LIVE ONE
23 Aug 2023, 06:20
Hey,
I'm using IC Markets as my broker.
When requesting Market Data Request in live account everything works great!!
but if I run the same code in demo account I doesn't.
the below symbols don't return any data or produced any error.
Symbol Fix ID
NZDCHF 39
NZDCAD 30
EURNZD 26
NZDJPY 21
AUDNZD 20
example of non-working request:
8=FIX.4.49=13835=V49=demo.ctrader.123456756=cServer34=252=20230822-06:52:0757=QUOTE50=QUOTE262=1263=1264=1265=0267=2269=0269=1146=155=3910=116
Spotware
24 Aug 2023, 04:55
Dear trader,
It seems you are using IC Markets symbol IDs with a Spotware Demo account. Please get the correct IDs using the Security List message or from the cTrader UI.
Best regards,
cTrader Team
@Spotware