One Click Trade increases lot size.

Created at 09 Mar 2023, 10:55
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lordofdavenport

Joined 09.03.2023

One Click Trade increases lot size.
09 Mar 2023, 10:55


I have been using the one click trade button /widget at the top of the screen. I have been caught out quite a few times by it magically increasing the lot size from 0.01 to 0.1 and even 1.0. At first I put it down to user error (me). But after some analysis it quite definitely changes by it's self. I am not sure what set of circumstances trigger it I think it might be swapping between graphs.,

 

Any help most appreciated.


@lordofdavenport
Replies

Spotware
09 Mar 2023, 14:10

Dear trader,

If you can record such a behavior in a short video, it will definitely help the team in identifying the issue.

Best regards,

cTrader Team


@Spotware

lordofdavenport
09 Mar 2023, 16:14

RE: How can I upload video?

Spotware said:

Dear trader,

If you can record such a behavior in a short video, it will definitely help the team in identifying the issue.

Best regards,

cTrader Team

 


@lordofdavenport

Spotware
10 Mar 2023, 08:21

Dear trader,

You can upload it anywhere you want and share a link with. Alternatively, you can send it to us to community@ctrader.com.

Best regards,

cTrader Team


@Spotware

lordofdavenport
10 Mar 2023, 09:37

RE: One Click Trade increases lot size.

https://youtu.be/xEPxpLG9VMY

 

Here I uploaded it on you tube for you

 


@lordofdavenport

Spotware
10 Mar 2023, 15:54

Dear trader,

Thanks for the video. The feature works as designed. cTrader Desktop keeps the same selected volume in units and converts it to quantity (in lots) for selected symbol.

Best regards,

cTrader Team


@Spotware