Bars not painting

Created at 29 May 2023, 14:23
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
PI

pietdup59

Joined 01.10.2020

Bars not painting
29 May 2023, 14:23


cTrader Desktop does not paint updated bars. Sometimes no bars are painted at all when loading. Broker Pepperstone. cTrader web works perfectly, as does Tradingview. Cannot use custom indicators as cTrader Desktop is not functional.


@pietdup59
Replies

Spotware
29 May 2023, 14:36

Dear trader,

Thank you for reporting your issue. We would need more information in order to reproduce the problem. Can you please share the exact steps you follow to experience this behavior? Screenshots and/or videos that would allow us to see what you are looking at would be very helpful.

Best regards,

cTrader Team


@Spotware