The magnet does not work.
The magnet does not work.
11 May 2023, 11:55
Hi
In version 4.7.9. magnet doesn't work. I can't hook, edit, move drawn objects. In version 4.6.6. I don't have this problem. How to deal with this?
https://mega.nz/file/MqxGgS6a#zukgMhP7LVwOSvi8_a9OijC2nRjRulDBIQ5QJPzS8s0
Please help
Margaret
Replies
sztybermalgorzata
11 May 2023, 16:05
RE:
Spotware said:
Dear Margaret,
Thank you for reporting this issue. Do you have any indicators running while you draw the lines? If yes, can you remove them and try again?
Best Regards,
cTrader Team
Hello.
Not on the charts we are currently using, I do not have indicators installed. It's strange that another version, on the same computer, works. Can you tell me where I can find this version of cTrader? Maybe reinstalling it will help. I've updated the system and drivers again, but nothing helps.
Regards
Margaret
@sztybermalgorzata
sztybermalgorzata
11 May 2023, 16:36
RE:
Spotware said:
Dear Margaret,
Thank you for reporting this issue. Do you have any indicators running while you draw the lines? If yes, can you remove them and try again?
Best Regards,
cTrader Team
Hi.
I think the topic is now out of date. I deleted the template I was working on and the platform works fine.
I don't understand any of it ;-). The important thing is that it works :-)
Regards
Margaret
@sztybermalgorzata
Spotware
11 May 2023, 14:24
Dear Margaret,
Thank you for reporting this issue. Do you have any indicators running while you draw the lines? If yes, can you remove them and try again?
Best Regards,
cTrader Team
@Spotware