How to fix chartshot error

Spotware
22 Feb 2023, 08:46

Dear trader,

Could you please provide us with a screenshot of the message you get?

Best regards,

cTrader Team

thatsit777
22 Feb 2023, 15:08

RE:

Spotware said:

Dear trader,

Could you please provide us with a screenshot of the message you get?

Best regards,

cTrader Team

Here’s the screenshot. I’ve tried running ctrader as a administrator but it doesn’t help.

Spotware
23 Feb 2023, 08:02

Dear trader,

Thank you. Did you try restarting your computer?

Best regards,

cTrader Team

thatsit777
23 Feb 2023, 16:25

RE:

Spotware said:

Dear trader,

Thank you. Did you try restarting your computer?

Best regards,

cTrader Team

I just did it won't help

Spotware
24 Feb 2023, 02:44

Dear trader,

Please send us some troubleshooting information. Paste a link to this discussion inside the text box before you submit it.

Best regards,

cTrader Team

thatsit777
26 Feb 2023, 17:54

RE:

Spotware said:

Dear trader,

Please send us some troubleshooting information. Paste a link to this discussion inside the text box before you submit it.

Best regards,

cTrader Team

I did send today. I can take screen shots on ctrader web but I prefer trading on desktop version. One of the main reasons choosing ctrader is that it's avaialbale on desktop.

thatsit777
28 Feb 2023, 23:10

RE: RE:

thatsit777 said:

Spotware said:

Dear trader,

Please send us some troubleshooting information. Paste a link to this discussion inside the text box before you submit it.

Best regards,

cTrader Team

I did send today. I can take screen shots on ctrader web but I prefer trading on desktop version. One of the main reasons choosing ctrader is that it's avaialbale on desktop.

By the way will be ctrader available on linux?