Internal error in the .NET Runtime

Created at 03 Jan 2023, 18:10
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ncel01

Joined 19.03.2020

Internal error in the .NET Runtime
03 Jan 2023, 18:10


Hello,


Bellow is shown what is, apparently, another issue with the latest version of cTrader (4.5.4.11492).
Outcome: Algo trading remains something impossible to achieve by using cTrader. This not to mention the financial damage that can be caused by such issue.

Thanks for giving high priority to this, in compliance with the motto "Traders First".


**************************************************************************************************
Faulting application name: cTrader.exe, version: 4.5.4.11492, time stamp: 0x639b2276
Faulting module name: coreclr.dll, version: 6.0.21.52210, time stamp: 0x61734c6b
Exception code: 0xc0000005
Fault offset: 0x00000000001ccf41
Faulting process ID: 0x0x3938
Faulting application start time: 0x0x1D91EF4360123E3
Faulting application path: C:\Users\User\AppData\Local\Spotware\cTrader\abb70432efbee65d18af69e79fe8efe1\cTrader.exe
Faulting module path: C:\Users\User\AppData\Local\Spotware\dotnet\shared\Microsoft.NETCore.App\6.0.0\coreclr.dll
Report ID: 8b5eea0d-0c01-4d27-b23e-98bb2301c7d0
Faulting package full name: 
Faulting package-relative application ID: 

**************************************************************************************************


@ncel01
Replies

Spotware
04 Jan 2023, 11:34

Dear ncel01,

Thank you for reporting this issue to us. Unfortunately we were not able to determine the root cause of the problem. If possible, please follow the steps below and provide us with the requested information

  1. Open a command prompt and run dotnet --list-sdks. Send us a screenshot with the installed SDKs
  2. Configure PC to create dump file for any application error. See https://www.meziantou.net/tip-automatically-create-a-crash-dump-file-on-error.htm
  3. when the error is reproduced, the dump will be automatically saved to the folder specified in the link above. Send this file to us at community@ctrader.com.

Best Regards

cTrader Team

 


@Spotware

ncel01
04 Jan 2023, 14:54 ( Updated at: 21 Dec 2023, 09:23 )

RE:

Dear Spotware team,

Thanks for the prompt reply.

1.



2. I've created this from Task Manager (Windows 11) for the following processes:

  • cTrader
  • algohost
  • Console Window Host

3. I'll proceed accordingly when applicable and mention to this thread.

 

Spotware said:

Dear ncel01,

Thank you for reporting this issue to us. Unfortunately we were not able to determine the root cause of the problem. If possible, please follow the steps below and provide us with the requested information

  1. Open a command prompt and run dotnet --list-sdks. Send us a screenshot with the installed SDKs
  2. Configure PC to create dump file for any application error. See https://www.meziantou.net/tip-automatically-create-a-crash-dump-file-on-error.htm
  3. when the error is reproduced, the dump will be automatically saved to the folder specified in the link above. Send this file to us at community@ctrader.com.

Best Regards

cTrader Team

 

 


@ncel01