cTrader stopped working after the new year

Hi, I have a problem with cTrader, it suddenly stopped working on January 3, 2022. After pressing the icon, the message "Ctrader has stopped working" and a description of the error are displayed

  Nazwa zdarzenia problemu:    CLR20r3
  Podpis problemu: 01:    cTrader.exe
  Podpis problemu: 02:    4.1.17.50354
  Podpis problemu: 03:    f9b72843
  Podpis problemu: 04:    mscorlib
  Podpis problemu: 05:    4.6.81.0
  Podpis problemu: 06:    5584e5c2
  Podpis problemu: 07:    157e
  Podpis problemu: 08:    f
  Podpis problemu: 09:    System.IO.IOException
  Wersja systemu operacyjnego:    6.1.7601.2.1.0.256.1
  Identyfikator ustawień regionalnych:    1045
  Dodatkowe informacje 1:    594a
  Dodatkowe informacje 2:    594abc4ceecadac6a6008165abc37d87
  Dodatkowe informacje 3:    aa50
  Dodatkowe informacje 4:    aa50cc4efff2b460e0c7efab11dc2ca0

I followed these steps but it didn't help

For Windows 7/8/8.1/:

1. Close any running instance of cTrader.
2. Restart your computer.
3. Hold down Windows + R on your keyboard to open the Run dialog box. Copy and paste appwiz.cpl into it and click OK to open the Programs and Features panel.
4. Find cTrader in the list of the installed programs, and uninstall it - select it and click Uninstall/Change).
5. Find .NET framework in the list, and uninstall it as well (restart your computer if prompted).
6. Hold down Windows + R on your keyboard to open the Run dialog box. Copy and paste %USERPROFILE%\AppData\Local\Apps in it, and click OK.
7. Delete the 2.0 folder and close the Windows Explorer.
8. Hold down Windows + R on your keyboard to open the Run dialog box again. Copy and paste %USERPROFILE%\AppData\Roaming in it, and click OK.
9. Delete the following folders: cTrader, %BROKERNAME% cTrader, %BROKERNAME% cAlgo, %BROKERNAME% cTraderUsers, %BROKERNAME% -cTraderCommon, and close the Windows Explorer.
10. In the Windows Start Menu select Documents, and rename cAlgo and cTrader folders (so that you will not lose any user data), then restart your computer.
11. Install the latest .NET Framework from the Microsoft official website.
12. Restart your computer again.
13. Download and install cTrader.