Converting to using the Destktop version from the Web browser

Created at 08 Aug 2021, 18:17
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cameronwilliams20

Joined 10.03.2021

Converting to using the Destktop version from the Web browser
08 Aug 2021, 18:17


Hi,

I have been using the web browser version of cTrader but want to change to using the desktop version.  However, when logging in to my account using the desktop version it does not log me into my “real” account.  Instead, it logs me into a demo account with no option to use my real account.  Also, none of my workspaces or watchlists are available when I log in on the desktop version.  Any assistance would be appreciated.

Thanks.


@cameronwilliams20
Replies

PanagiotisCharalampous
09 Aug 2021, 09:00

Hi cameronwilliams20,

Make sure you are using your broker's cTrader application and not Spotware Beta.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous