The candle graph is deflected

Created at 19 May 2021, 05:22
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PH

PHAMNGUYENNHUQUOC123

Joined 19.05.2021

The candle graph is deflected
19 May 2021, 05:22


Currently, I have 2 live accounts in the same ctrader account. IDs: 1191718 and 2045577 respectively. On May 18, 2021, I placed a sell stop order at 6pm at 1.22066. After 30 minutes, only account 1191718 matched the order and account 2045577 did not. And I checked the 2 accounts and found that the lowest price of the 18 hour candle has a difference. Hope ctrader supports and answers my questions.


@PHAMNGUYENNHUQUOC123
Replies

PanagiotisCharalampous
19 May 2021, 08:15

Hi PHAMNGUYENNHUQUOC123,

You need to contact your broker regarding price feed issues.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous