Exception #16301862 after new install

PanagiotisCharalampous
15 Feb 2021, 09:45

Hi drayzen,

Did you restart cTrader? Does this still happen?

Best Regards,

Panagiotis 

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FleX
02 Jul 2021, 15:58 ( Updated at: 02 Jul 2021, 15:59 )

I've now tried reinstalling again after following the instructions to do a clean install.
https://help.ctrader.com/ctrader/getting-started/install#clean-installation-of-ctrader

Upon reinstalling it showed the startup banner then it disappeared and the application had terminated. No error message like there was last time. Starting the application does the same thing, shows banner then terminates.

I have logs from the .Net utility, though not willing to post them here as I don't know if there's any personal data in them..