Need help, can't run ctrader desktop after sudden computer shutdown (electricity is down)
Joined 20.01.2020
Need help, can't run ctrader desktop after sudden computer shutdown (electricity is down)
08 Jun 2020, 09:31
hello need help what to do
this is the error detail , thank you for your help
PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.7.2558.0 built by: NET471REL1
clr.dll : 4.7.2558.0 built by: NET471REL1
dfdll.dll : 4.7.2558.0 built by: NET471REL1
dfshim.dll : 4.0.41209.0 (Main.041209-0000)
SOURCES
Deployment url : file:///C:/Users/Santo/AppData/Roaming/Microsoft/Internet%20Explorer/Quick%20Launch/User%20Pinned/TaskBar/IC%20Markets%20cTrader.appref-ms%7C
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\Santo\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\IC Markets cTrader.appref-ms| resulted in exception. Following failure messages were detected:
+ Exception reading manifest from http://icmarkets.ctrader.com/xTrader-IC%20Markets.application: the manifest may not be valid or the file could not be opened.
+ Parsing and DOM creation of the manifest resulted in error. Following parsing errors were noticed:
-HRESULT: 0x8007001f
Start line: 0
Start column: 0
Host file:
+ A device attached to the system is not functioning. (Exception from HRESULT: 0x8007001F)
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [6/8/2020 1:29:29 PM] : Activation of C:\Users\Santo\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\IC Markets cTrader.appref-ms| has started.
* [6/8/2020 1:29:29 PM] : Performing necessary update check as specified by the deployment.
ERROR DETAILS
Following errors were detected during this operation.
* [6/8/2020 1:30:09 PM] System.Deployment.Application.InvalidDeploymentException (ManifestParse)
- Exception reading manifest from http://icmarkets.ctrader.com/xTrader-IC%20Markets.application: the manifest may not be valid or the file could not be opened.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.ManifestReader.FromDocument(String localPath, ManifestType manifestType, Uri sourceUri)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirect(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifest(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, IDownloadNotification notification, DownloadOptions options)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentUpdate(SubscriptionState& subState, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ProcessOrFollowShortcut(String shortcutFile, String& errorPageUrl, TempFile& deployFile)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Deployment.Application.InvalidDeploymentException (ManifestParse)
- Parsing and DOM creation of the manifest resulted in error. Following parsing errors were noticed:
-HRESULT: 0x8007001f
Start line: 0
Start column: 0
Host file:
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.Manifest.AssemblyManifest.LoadCMSFromStream(Stream stream)
at System.Deployment.Application.Manifest.AssemblyManifest..ctor(FileStream fileStream)
at System.Deployment.Application.ManifestReader.FromDocument(String localPath, ManifestType manifestType, Uri sourceUri)
--- Inner Exception ---
System.Runtime.InteropServices.COMException
- A device attached to the system is not functioning. (Exception from HRESULT: 0x8007001F)
- Source: System.Deployment
- Stack trace:
at System.Deployment.Internal.Isolation.IsolationInterop.CreateCMSFromXml(Byte[] buffer, UInt32 bufferSize, IManifestParseErrorCallback Callback, Guid& riid)
at System.Deployment.Application.Manifest.AssemblyManifest.LoadCMSFromStream(Stream stream)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.
Replies
PanagiotisCharalampous
09 Jun 2020, 10:25
Hi Santo,
Please try a clean installation and let us know if this resolves the issue.
Best Regards,
Panagiotis
@PanagiotisCharalampous
Santo Rusli
09 Jun 2020, 10:50
i did Clean installation on one computer, it still have the error message above, it won't install the ctrader
i heard in the chatroom that Icmarkets has problem yesterday and now today too, to open the ctrader
is anyone else from ictrader broker has the same problem?
@Santo Rusli
PanagiotisCharalampous
09 Jun 2020, 15:26
Hi Santo,
This error usually happens when the installed version of Windows doesn't have some files needed to decrypt a manifest signature. Usually this happens on old versions of Windows. We recommend to try fixing missing/corrupted Windows system files by following the instructions in this guide.
Best Regards,
Panagiotis
@PanagiotisCharalampous
Santo Rusli
10 Jun 2020, 11:08
So i managed to fix it today
one computer with windows 7 , i uninstall the net framework, but unsuccessful to install version 4.6, so i install verion 4.0 first, then i install the 4.8 , then i am able to install the ctrader program
with the computer with window 10, it suddently works too after that.......without uninstall and resinstall the net and the ctrader program...... weird
@Santo Rusli

Santo Rusli
08 Jun 2020, 18:09 ( Updated at: 21 Dec 2023, 09:22 )
this is the error message , now both computers i have that have ctrader can not continue, in the morning , only one is down, now both are down
@Santo Rusli