cTrader - Update and rendering problem

Created at 31 May 2018, 14:10
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
DA

Dawood

Follow

Joined 31.05.2018

cTrader - Update and rendering problem
31 May 2018, 14:10

Seriously, you have to fix this issue. I have been sending same issue to you over and over last 18 month but its still there:

http://fxpro.ctrader.com/c/ZnZ6n

THIS is the correct chart:
https://www.tradingview.com/x/kuT2E402/

 

This candle is wrong and giving the traders WRONG information. There is a huge difference between a BEARISH ENGULFING and a HAMMER!

Your chart is not updating in case user is changing the timeframe and go back to previous timeframe again.

BR

/David

@Dawood
Replies

PanagiotisCharalampous
31 May 2018, 15:24

Hi David,

Thanks for posting this. Our engineers are looking at it.

Best Regards,

Panagiotis

@PanagiotisCharalampous
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
cTrader Ltd offers through its group of companies the cTrader platform. The information on this website is for general informational purposes only and does not constitute financial or investment advice. cTrader does not solicit retail investors. Reliance on this information is at your own risk.