Advanced Stop Loss - not triggered

Created at 30 May 2017, 14:10
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razvan.popa2010

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Joined 30.05.2017

Advanced Stop Loss - not triggered
30 May 2017, 14:10

Hi there,

I have a demo account opened with ICMarkets (3272610). I had an advanced take profit set on  an open long position on USDCHF(PID32593144) that did not triggered.(please see the attached image).

Am I missing something or the take profit did not work as expected? Please let me know so I can decide wether to use it or not in the future.

Cheers,

Razvan

@razvan.popa2010
Replies

razvan.popa2010
30 May 2017, 14:14 ( Updated at: 21 Dec 2023, 09:20 )

RE:

razvan.popa2010 said:

Hi there,

I have a demo account opened with ICMarkets (3272610). I had an advanced take profit set on  an open long position on USDCHF(PID32593144) that did not triggered.(please see the attached image).

Am I missing something or the take profit did not work as expected? Please let me know so I can decide wether to use it or not in the future.

Cheers,

Razvan

Also, the advanced stop loss did not work either. 

@razvan.popa2010

Spotware
30 May 2017, 15:54

Hi razvan.popa2010,

Can you please provide a screenshot of the position's advanced protection settings so we can advise further?

@Spotware

razvan.popa2010
30 May 2017, 16:05 ( Updated at: 21 Dec 2023, 09:20 )

Here you go.

@razvan.popa2010

razvan.popa2010
30 May 2017, 16:08

Didn't see that message. Sorry :)

I had my computer turned off, so I guess they only work when the cTrader app is running.

Sorry for bothering.

@razvan.popa2010
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