webtrader with mac
webtrader with mac
27 Mar 2017, 08:30
g,day,Why is it not possible to have free movement of the trading window?every other platform everywhere has this function even on free sites like investing.com.So far i have found ctrader to do everything i need but this anoying flaw causes grief and financial loss?
regards richard
Replies
richardblackhall
27 Mar 2017, 11:58
webtrader with mac
hi spotware,Yes its locked to left or right.
@richardblackhall
richardblackhall
29 Mar 2017, 08:21
RE:
Spotware said:
Hi richardblackhall,
By saying free movement do you mean free chart moving i.e up and down as well as left and right?
Yes Window only moves left or right
@richardblackhall
robertdewick
18 Apr 2017, 15:15
!
Anyone having problems logging into the Web Platform on MAC??
Been like this for 2 weeks now, and it sucks!
Rob
@robertdewick
richardblackhall
19 Apr 2017, 00:05
RE: !
robertdewick said:
Anyone having problems logging into the Web Platform on MAC??
Been like this for 2 weeks now, and it sucks!
Rob
works ok on my mac,if it stopped letting me in it would give me a reason to dump it .bad toy trading platform in its present state
@richardblackhall
Spotware
19 Apr 2017, 16:10
RE: !
robertdewick said:
Anyone having problems logging into the Web Platform on MAC??
Been like this for 2 weeks now, and it sucks!
Rob
Hi Robertdewick,
Can you please share with us some more details of your problem so we can investigate?
1) Can you please elaborate what logging problems do you have? Does the webpage not load at all? Does it not accept your password? Can you share a screenshot?
2) Can you tell us the broker you are using? Have you tried with other brokers?
2) Please give us some details about your browser (which browser, version etc)
@Spotware
cesareoruiz
06 Jul 2017, 20:07
( Updated at: 21 Dec 2023, 09:20 )
RE: RE: !
Spotware said:
Can you please share with us some more details of your problem so we can investigate?
1) Can you please elaborate what logging problems do you have? Does the webpage not load at all? Does it not accept your password? Can you share a screenshot?
2) Can you tell us the broker you are using? Have you tried with other brokers?
2) Please give us some details about your browser (which browser, version etc)
I am also having problems with Webtrader on Safari 10.1.1 in my 10.12.5 Sierra mac. I am with FxPro, and their Webtrader will not let me log in to my cTrader ID account. The Log in link at the top right corner does not work, and going through Sign up, and changing to Log in, takes me to a window with the cTrader web page, but Webtrader does not aknowledge me.
Sometimes, when I go to Webtrader from the cTraders website, my name will appear at the top right as if logged in, but when I try to change workspaces it tell me I need to log in to my cTrader ID account.
Webtrader works fine in Chrome, but that is not the browser I use, so I need to keep Safari and Chrome open, with the subsecuent drain on battery, CPU and memory resources.
I attach screenshots of both situations. Please help!
@cesareoruiz
Spotware
13 Jul 2017, 16:49
Dear cesareoruiz,
Thank you for bringing this to our attention.
We have investigated this issue thoroughly and it seems that is caused by a Safari bug. Please see the following references
https://discussions.apple.com/thread/7912678?start=0&tstart=0
Our engineers will monitor and if a workaround becomes available, we will resolve the problem. We will keep you posted.
Best Regards,
cTrader Team
@Spotware
Spotware
27 Mar 2017, 11:51
Hi richardblackhall,
By saying free movement do you mean free chart moving i.e up and down as well as left and right?
@Spotware