Serious Bug Report

Created at 16 Dec 2015, 09:56

Joined 05.02.2015

Serious Bug Report
16 Dec 2015, 09:56

The recent upgrade of the cAlgo platform looks like it could have a serious bug, I can no longer use the Hour4 time-frame to get series Data. I am using the following code:

mSeries = MarketData.GetSeries(TimeFrame.Hour4);

I am getting the error below, the code is waiting and the robot looks like it is running, but it is frozen.

at Frontend.CrossDomain.Dispatchers.WaitingStrategy.Wait()
at Frontend.CrossDomain.Dispatchers.MessageDispatcher.Wait()
at Frontend.CrossDomain.MarketData.MarketData.GetSeries(String symbolCode, TimeFrame timeFrame, IEnumerable`1 sourceSeriesIdentities)
at Frontend.CrossDomain.MarketData.MarketData.GetSeries(TimeFrame timeFrame)

Instrument: BP, EasyJet and others

Platform: FxPro cAlgo

Version: 1.31.62929

@ClickAlgo

Replies

Spotware
16 Dec 2015, 22:57 ( Updated at: 19 Mar 2025, 08:57 )

Dear Trader,

We tried to reproduce your issue without success.

We kindly ask you to send us your code or an example code that reproduces your issue and some screenshots showing it at support@ctrader.com.

It will be used only for troubleshooting purposes.

@Spotware

ClickAlgo
16 Dec 2015, 23:30

Please accept my apologies, I have just tested my code again and it works now. I have no idea why it failed before, I should have re-started cAlgo and even re-booted my machine before reporting this bug. Sorry for wasting your time.

Paul.

@ClickAlgo

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