Crazy, Wrong order open price, why???

Spotware
07 Jun 2016, 15:12

Dear Trader,

As said through our support channel.

As you most probably already know buy positions open on ask prices and close on bid prices. The bars on chart are drawn based on the bid prices. That's why the position entry price is above the high price of the bar.

We kindly ask you to contact your Broker regarding any price,price feed queries you may have.

ctid225279
07 Jun 2016, 15:57 ( Updated at: 21 Dec 2023, 09:20 )

RE:

Spotware said:

Dear Trader,

As said through our support channel.

As you most probably already know buy positions open on ask prices and close on bid prices. The bars on chart are drawn based on the bid prices. That's why the position entry price is above the high price of the bar.

We kindly ask you to contact your Broker regarding any price,price feed queries you may have.

Dear,

ok, pls check another picture, sell order, open price and close price all out of the bar.

ctid225279
07 Jun 2016, 16:07 ( Updated at: 21 Dec 2023, 09:20 )

RE:

Spotware said:

Dear Trader,

As said through our support channel.

As you most probably already know buy positions open on ask prices and close on bid prices. The bars on chart are drawn based on the bid prices. That's why the position entry price is above the high price of the bar.

We kindly ask you to contact your Broker regarding any price,price feed queries you may have.

Spotware
09 Jun 2016, 11:02

Dear Trader,

As also said through our support channel, we tried to reproduce your issue without success. 

We kindly you please clear your cache and Backtesting cache, make sure that you have set the Backtesting data to tick data mode which is accurate and try again.

The cache and backtesting cache are located in:

C:\Users\%USERNAME%\AppData\Roaming\%BROKER%-cAlgo\Cache

C:\Users\%USERNAME%\AppData\Roaming\%BROKER%-cAlgo\BacktestingCache

In addition, we would like to ask you to contact your Broker regarding any execution questions, you may have.