How’s your experience with the cTrader Platform?

johnmic629
29 May 2024, 12:13 ( Updated at: 30 May 2024, 05:39 )

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29 May 2024, 12:14 ( Updated at: 30 May 2024, 05:39 )

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iworkwithbuilderall
31 May 2024, 08:56 ( Updated at: 31 May 2024, 11:52 )

my ctrader web is showing blank. whats going on?

i can't trade since morning

PanagiotisCharalampous
31 May 2024, 11:54

RE: How’s your experience with the cTrader Platform?

iworkwithbuilderall said: 

my ctrader web is showing blank. whats going on?

i can't trade since morning

Hi there,

This issue should have been resolved now. Please clear your cache (Ctrl+Shift+R for Windows, Shift+R for Mac) and try again.

Best regards,

Panagiotis

princeabolaji700
31 May 2024, 14:54 ( Updated at: 02 Jun 2024, 11:13 )

ctrader web is still not working even after clearing the cache please look into this

joan.suiu
02 Jun 2024, 19:08 ( Updated at: 03 Jun 2024, 05:09 )

RE: RE: How’s your experience with the cTrader Platform?

PanagiotisCharalampous said: 

iworkwithbuilderall said: 

my ctrader web is showing blank. whats going on?

i can't trade since morning

Hi there,

This issue should have been resolved now. Please clear your cache (Ctrl+Shift+R for Windows, Shift+R for Mac) and try again.

Best regards,

Panagiotis

Hola a mi también se queda en blanco

joan.suiu
02 Jun 2024, 19:10 ( Updated at: 03 Jun 2024, 05:09 )

RE: RE: RE:NO FUNCCIONA

learn2fx
08 Jun 2024, 16:49 ( Updated at: 10 Jun 2024, 05:59 )

Ctrader overall is brilliant, especially for new traders looking to get into trading I recommend anyone to use this platform.

But my biggest recommendation is to please add/allow users to change the timeframes whilst actively using the Market Replay feature :)

joejackjoe750
29 Jun 2024, 09:06 ( Updated at: 30 Jun 2024, 06:13 )

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mrrich
17 Jul 2024, 12:37 ( Updated at: 17 Jul 2024, 12:41 )

My experience has been bad so far. It would be easier if I placed orders via fax today instead of ctrader.

PanagiotisCharalampous
01 Aug 2024, 12:20

RE: THE REPLAY BUTTON IS NOT MORE IN MY CTRADER

ngngnice said: 

hi!

since i am using cTrader; i really appreciate! 

but i will like to understand why  the replay button disappear in my cTrader. how can i get it back please? 

thanks 

 

Hi there,

What do you mean when you say it disappeared? Can you share screenshots?

Best regards,

Panagiotis

noppanon
10 Aug 2024, 10:06

My favorite trading platform

I am a freelance who have worked on cTrader for years. I still impress the visual and features so far. But I hope you have internal plan for 
1. how to keep up with the changing environment e.g. dot net 8.x and so on, windows version mac os version etc. Since .net6 migrate caused a little disaster. But not to be afraid you can learn from your mistakes .

2. Custom indicator, cBot and plug-in on other platforms e.g. ios androids mac . I wish one day I can serve my clients running their cBot on tablet. 
 

3. Despite UI and UX are good but they show the aging. Please look around you will see other platforms. You can have inspiration from others. MS Windows and Mac are inspired by Xerox. 

noppanon
10 Aug 2024, 10:33

RE: My favorite trading platform

noppanon said: 

I am a freelance who have worked on cTrader for years. I still impress the visual and features so far. But I hope you have internal plan for 
1. how to keep up with the changing environment e.g. dot net 8.x and so on, windows version mac os version etc. Since .net6 migrate caused a little disaster. But not to be afraid you can learn from your mistakes .

2. Custom indicator, cBot and plug-in on other platforms e.g. ios androids mac . I wish one day I can serve my clients running their cBot on tablet. 
 

3. Despite UI and UX are good but they show the aging. Please look around you will see other platforms. You can have inspiration from others. MS Windows and Mac are inspired by Xerox. 

4. I just have an idea. Yes, you have Suggestion to voice what features user expect. I have seen some features have been there for years without progress or plan, some finally including in product. I know you have internal plan as well. If it is possible you open your clients (either brokers or retail end-user) to fund on specific features. Money will show you how serious we want and also show your commitment. You may set target budget if success, let do it. 

yaroslav.verstiuk
12 Aug 2024, 16:46

Mac App

It would be great if we would have some visibility on Mac OS app updates, as a lot of people are asking but it always same reply, no ETA yet and no roadmap, feels like Mac App is not a priority at all, for now its seems like better use Web version , or if Mac is on M chip to use iPad version of the app, there is not much alternatives for the Mac, MT5 runs in wine emulator which is even worse, only using MT5 iPad version of app on Mac improves that but it still not a native experience.

A lot of development are focused to build algorithms support and indicators, but a lot of people also trade manually.

In general would be great to have a visibility for a future  of Mac OS version of the app, or it will eventually end up in a graveyard 

ctid8378099
16 Aug 2024, 16:41 ( Updated at: 16 Aug 2024, 18:31 )

thanks for sharing

asherm_9
10 Oct 2024, 19:32 ( Updated at: 11 Oct 2024, 05:05 )

Advanced stop loss

Hi
Most of the time when I set the advanced stop loss feature to automatically move my stop loss to break even when the set pip target has been reached, it does not work. It simply just removes my stop loss altogether from the trade.
Am I missing something or is there a technical issue here?

Thanks 

PanagiotisCharalampous
11 Oct 2024, 05:16

RE: Advanced stop loss

asherm_9 said: 

Hi
Most of the time when I set the advanced stop loss feature to automatically move my stop loss to break even when the set pip target has been reached, it does not work. It simply just removes my stop loss altogether from the trade.
Am I missing something or is there a technical issue here?

 

Thanks 

Hi there,

Make sure the new stop loss does not fall within the spread. If it does, the stop loss cannot be placed.

Best regards,

Panagiotis

geniworld
04 Nov 2024, 14:41

A lot of problems lately

I notice a lot of delays in order execution (orders or placed, but seems the server do not respond), same for SL and TP movement since about 2 weeks.

At this moment indicators sometimes do not load, placing and alert fails, etc…

Restarting Ctrader helps sometime but not always.

Is there some server problems?

nayibseluja
04 Nov 2024, 18:18 ( Updated at: 05 Nov 2024, 08:03 )

New update made my algo stop working- backtest not working either

As I stated in the subject. The new update is not working. Backtest is not getting any trade, and it's not actually loading in some instances. I already deleted and reinstalled and same issues. Can I roll it back? Or can you guys fix this please?

nayibseluja
04 Nov 2024, 18:18 ( Updated at: 05 Nov 2024, 08:03 )

New update made my algo stop working- backtest not working either

As I stated in the subject. The new update is not working. Backtest is not getting any trade, and it's not actually loading in some instances. I already deleted and reinstalled and same issues. Can I roll it back? Or can you guys fix this please?

dejonge4
10 Nov 2024, 13:54 ( Updated at: 10 Nov 2024, 15:35 )

RE: New update made my algo stop working- backtest not working either

nayibseluja said: 

As I stated in the subject. The new update is not working. Backtest is not getting any trade, and it's not actually loading in some instances. I already deleted and reinstalled and same issues. Can I roll it back? Or can you guys fix this please?

Also memory manager bot no longer working. Cannot back test anything without the RAM being totally used up. Have deleted the memory manager bot and reinstalled, compiled and it runs but it does nothing to manager RAM use. 

PanagiotisCharalampous
11 Nov 2024, 06:48 ( Updated at: 11 Nov 2024, 06:51 )

RE: New update made my algo stop working- backtest not working either

nayibseluja said: 

As I stated in the subject. The new update is not working. Backtest is not getting any trade, and it's not actually loading in some instances. I already deleted and reinstalled and same issues. Can I roll it back? Or can you guys fix this please?

Please create a new thread and explain to us in detail how we can reproduce your issue.

itchiban
02 Dec 2024, 19:26

Hello, platform is amazing by it self, but for some reason indicators sometimes disappear and only zero line is laying flat. 

Also some indicators not working on some pairs, for example custom indicator indicator i have downloaded from this website works well on xau/usd but doesnt show on US30.

In the second picture i put RSI, MACD and HULL MA, nothing shows on the screen, what i mean by this is that even built in indicators do not  work

Please help, thank you!