Replies

PanagiotisChar
24 Oct 2022, 13:21

Hi there,

This looks more of an issue with your code. This does not look like the actual response of a reconcile request so probably its your code that constructs it. Reconcile response includes a list of positions and pending orders. Check the way you read the messages.

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@PanagiotisChar

PanagiotisChar
24 Oct 2022, 09:43

Hi there,

From my experience, there is an obvious mismatch between your setups that you are missing. Happened to me many times :) Usually is in front of your eyes. Blaming the CPUs is a bit far fetched at the moment. Make sure you are running the same versions of cTrader. Then you could try a clean installation of cTrader on both machines to make sure nothing is cached.

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@PanagiotisChar

PanagiotisChar
24 Oct 2022, 09:39

Hi Luke,

There is no such feature unfortunately.

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@PanagiotisChar

PanagiotisChar
24 Oct 2022, 09:38

Hi there,

What you are asking for does not make sense to a programmer. DLLs are libraries. They are compiled and they are referenced. What does "how can I add dll" mean? Which dll is this? Where do you want to add it? Do you want to reference it to a project? It might mean something specific in the MT4 world, but here it doesn't, so you need to describe in plain language what are you trying to achieve.

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@PanagiotisChar

PanagiotisChar
24 Oct 2022, 09:34

Hi there,

You need to attach cBot to a chart, for the sake of running, but you can operate on other symbols as well. You are not obliged to use the chart's symbol.

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@PanagiotisChar

PanagiotisChar
24 Oct 2022, 09:31 ( Updated at: 21 Dec 2023, 09:22 )

Hi there,

Just click on the time counter and drag the chart to the left.

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@PanagiotisChar

PanagiotisChar
21 Oct 2022, 16:22

Hi there,

It's a new feature of cTrader but hopefully it will be rolled back in an upcoming update.

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@PanagiotisChar

PanagiotisChar
21 Oct 2022, 16:19

Hi Christian,

If you need professional support, we are happy to help. Feel free to contact me at development@clickalgo.com

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@PanagiotisChar

PanagiotisChar
21 Oct 2022, 16:18

Hi there,

Which version of cTrader do you use? There were some issues 4.2.2 but they have been resolved in later versions.

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@PanagiotisChar

PanagiotisChar
20 Oct 2022, 10:22

Hi there,

You did not provide any steps to reproduce the problem. What do we need to do to see it?

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@PanagiotisChar

PanagiotisChar
20 Oct 2022, 10:11

Hi drewisdad,

Try adding them as projects is your VS solution. Also make sure your projects are under the same namespace.

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@PanagiotisChar

PanagiotisChar
20 Oct 2022, 10:06

Hi there,

Appreciate your response and apologies for the late reply. If I understand correctly, is the following code correct?

Did not test it but it's the right approach :)

Is there a way to do this without having to pass Algo as a method argument?

Nope

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@PanagiotisChar

PanagiotisChar
19 Oct 2022, 15:37

Hi Paolo,

There is no customer support. If you share the complete cBot code, I can try this on my computer and let you know. Also the QA team can have a look and see what is the issue.

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@PanagiotisChar

PanagiotisChar
19 Oct 2022, 11:31

Hi Paolo,

Make sure you are using tick data as a data source. OnTick() logic works correctly only on tick data.

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@PanagiotisChar

PanagiotisChar
19 Oct 2022, 10:01

Hi there,

I tried this and it works fine. You just need to scroll back the chart so that enough data is loaded for the pivot points to be calculated

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@PanagiotisChar

PanagiotisChar
19 Oct 2022, 09:29

Hi there,

In order for us to help you, you need to share with us the source code and steps to reproduce the problem.

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@PanagiotisChar

PanagiotisChar
19 Oct 2022, 09:25

Hi there,

There is no built in feature to do this. You would need to develop your own cBot/Indicator to achieve this.

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@PanagiotisChar

PanagiotisChar
19 Oct 2022, 09:24

Hi there,

We are offering conversion services. If you are interested, contact me at development@clickalgo.com

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@PanagiotisChar

PanagiotisChar
18 Oct 2022, 14:55

Hi there,

Print() is a method of the Algo class which is inherited by your Robot class. You need to add a reference to your Robot instance to use it.

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@PanagiotisChar

PanagiotisChar
18 Oct 2022, 14:52 ( Updated at: 21 Dec 2023, 09:22 )

Hi there,

Make sure you are using the SDK compiler

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@PanagiotisChar