PanagiotisChar
16 Jan 2023, 09:57

Hi there, 

This is a different message than the one you posted above. At which point do you get this? Maybe you can record a video or share some screenshots.

You are definitely doing something wrong, if there was a problem on the servers, there would have been hundreds of complaints.

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
13 Jan 2023, 11:59

Hi, 

Understood. If you don't find a solution, we would be happy to help you convert your script to cTrader. I believe it would be the best solution for the long term.

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
12 Jan 2023, 10:00

Hi there, 

Why don't you use a broker that allows you to connect your cTrader trading account with TradingView?

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
12 Jan 2023, 09:58

Hi noolohp,

That's not the correct folder. The backtesting cache is stored in the broker specific folder. Check the folder path I provided again.

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
11 Jan 2023, 11:26

Hi there,

There are several errors there which are self descriptive. Did you just copy paste the code from somewhere?

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
11 Jan 2023, 11:20

Hi noolohp,

Just delete the contents of the specific folder

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
11 Jan 2023, 11:19

Hi there,

Here is a list of reasons that can cause such discrepancies

• The entry and exit prices of your positions differ to those of the Strategy Provider.
• The size of your positions differ to those of the Strategy Provider.
• The commissions you pay to your broker differ to those of the Strategy Provider.
• Your broker does not offer the same symbols which are being traded in the strategy.
• You did not have enough margin to follow some of the orders placed in the strategy.
• You may have a different Stop-Out Level causing your account to be stopped out, while the Strategy Provider continues to trade.

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
10 Jan 2023, 09:38

Hi there,

You can try this indicator

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
10 Jan 2023, 09:27

Hi there,

Are you sure this is not an issue with your SMTP server? Did you try a different one? Do you still have problems?

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
10 Jan 2023, 09:08

Hi there, 

It seems you are using Windows 7. Which one 32 bit or 64 bit?

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
10 Jan 2023, 08:46

Hi guys,

Here is how you do this

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
10 Jan 2023, 08:43

Hi there, 

The client ID you are using does not seem correct to me

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
10 Jan 2023, 08:40

Hi,

I don't know what the code is supposed to do, so I cannot advise

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
10 Jan 2023, 08:38

Hi there,

There is no such feature in cTrader at the moment.

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
09 Jan 2023, 12:18

Hi noolohp,

Try deleting your backtesting cache in C:\Users\user\AppData\Roaming\broker cTrader\BacktestingCache

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
09 Jan 2023, 10:36

Hi there, 

The client ID is taken from your Open API application

Can you provide us with the exact uri you are using for your request?

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
09 Jan 2023, 10:31

Hi there,

Yes

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
09 Jan 2023, 10:28

Hi there,

Check here, it might help.

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
09 Jan 2023, 10:26

Hi there,

Changer AccessRights.None to AccessRighs.FullAccess.

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

PanagiotisChar
09 Jan 2023, 10:25

Hi there,

The code is nonsensical. Did you copy and paste from somewhere? Or did you use ChatGPT :) ?

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us