Replies

PanagiotisChar
30 Jan 2023, 11:46 ( Updated at: 21 Dec 2023, 09:23 )

 Hi there, 

This happens because of this new feature

 

So the platform downloads the rates in order to do proper conversion

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@PanagiotisChar

PanagiotisChar
30 Jan 2023, 11:46

Hi there, 

This happens because of this new feature

 

So the platform downloads the rates in order to do proper conversion

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@PanagiotisChar

PanagiotisChar
27 Jan 2023, 09:12

Hi Ron,

Yes they are but they are only available to brokers.

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@PanagiotisChar

PanagiotisChar
27 Jan 2023, 09:12

Hi eynt,

There is no official support since you are not a client of Spotware. Official support should be provided by your broker with whom you have a relationship.

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@PanagiotisChar

PanagiotisChar
27 Jan 2023, 09:09 ( Updated at: 27 Jan 2023, 09:10 )

Hi Max,

Did you try fixing your exception first?

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@PanagiotisChar

PanagiotisChar
26 Jan 2023, 10:49

Hi there,

I believe you, it's just hard to help you if I cannot reproduce the problem.

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@PanagiotisChar

PanagiotisChar
26 Jan 2023, 09:46

Hi eynt,

I don't work for cTrader, I am just trying to help you. It seems the product team introduced this limitation for their own reasons, so I don't think it can be considered a bug. It's a rule that you need to follow, your cBot needs to stop within a certain limit else the platform will force it to shut down. If you still insist that its a bug, I would advise you to share the cBot code so that the product team is able to reproduce.

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@PanagiotisChar

PanagiotisChar
26 Jan 2023, 09:42 ( Updated at: 21 Dec 2023, 09:23 )

Hi there,

Seems to work fine on backtesting

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@PanagiotisChar

PanagiotisChar
26 Jan 2023, 09:37 ( Updated at: 21 Dec 2023, 09:23 )

Hi there,

You can change this in the Settings section

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@PanagiotisChar

PanagiotisChar
25 Jan 2023, 10:33

Hi there,

It seems you made no changes to the code. See my responses above.

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@PanagiotisChar

PanagiotisChar
25 Jan 2023, 10:32

Hi eynt,

What do you expect to hear? I think the problem is obvious. You need to optimize your heavy calculations else cTrader will force the instances to stop. It's the way cTrader works and you need to work around it. From there and on, we don't have any info, like the source code, to see if to assist further.

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@PanagiotisChar

PanagiotisChar
25 Jan 2023, 10:26

Hi stuart,

Try restarting your computer. Something has locked the file.

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@PanagiotisChar

PanagiotisChar
24 Jan 2023, 15:03

Hi there,

This is because FTMO has set pip to 0 position. So 1 pip = $1. They need to change their settings.

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@PanagiotisChar

PanagiotisChar
24 Jan 2023, 14:52

Hi there,

Please be more specific as it is not clear what are you referring to. How can we see what you see?

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@PanagiotisChar

PanagiotisChar
24 Jan 2023, 14:43

Hi there,

Can you provide cBot parameters to reproduce this on backtesting?

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@PanagiotisChar

PanagiotisChar
24 Jan 2023, 14:42

Hi there,

See below

            PlaceLimitOrder(TradeType.Buy, symbol_1, Vol, symbol_1.Ask - 15 * Symbol.PipSize, "BU", 30, 15);
            PlaceLimitOrder(TradeType.Buy, symbol_2, Vol, symbol_2.Ask - 15 * Symbol.PipSize, "BE", 30, 15);           
            PlaceLimitOrder(TradeType.Buy, symbol_3, Vol, symbol_3.Ask - 15 * Symbol.PipSize, "BG", 30, 15);           

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@PanagiotisChar