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Replies

rkokerti
09 Feb 2014, 13:58

A supplement for the sake of fairness.... this is not a broker-specific error.


@rkokerti

rkokerti
09 Feb 2014, 13:14 ( Updated at: 21 Dec 2023, 09:20 )

Hello!

Could someone tell me what's going on here? My all position looks like this. This is a bad joke? What happened with this software lately?


@rkokerti

rkokerti
06 Feb 2014, 20:46

It is not solved! 

I do not know what to say.... If trading software gives me false sign, then it costs a lot to me! 

Please correct the error immediately and permanently!


@rkokerti

rkokerti
06 Feb 2014, 15:59 ( Updated at: 21 Dec 2023, 09:20 )

I have same problem! 

What happened? How can we trust data? How can we use our strategy with fake candles???


@rkokerti

rkokerti
06 Feb 2014, 10:17

Hello!

I try to calmly write, because I'm a big fun of cAlgo, but this is outrageous!!!

I'm sitting in front of the computer and see that the next candle opens 2 hours. I thought the above mentioned issue has been corrected. BUT NOT! Suddenly a new candle opened!!!!!

Now the countdown clock shows 11 hours again! So 2 hours missing! Please don't write "We apologize for any inconvenience." This inconsistency quite expensive for me!!!! 

Please fix the problem immediately!!!!


@rkokerti

rkokerti
04 Feb 2014, 13:33

Thanks for your answer.


@rkokerti

rkokerti
04 Feb 2014, 11:10

Hello, 

Have you got any information about this issue?

Thanks in advance!


@rkokerti

rkokerti
03 Feb 2014, 12:51

RE:

Spotware said:

We don't see open time of last bar on your screen shot. Could you please show as exact problem? Please over last trendbar in MarketShapshot cursor mode and send us screenshot.

 

The question is very simple. Have you changed anything in the operation of Time Zone? A new candle is now open two hours earlier than last week or before. Why?


@rkokerti

rkokerti
03 Feb 2014, 10:17 ( Updated at: 21 Dec 2023, 09:20 )

Dear Developers!

What was happened with time zone? I trade on 12h chart. I set Local time to UTC+3. New candles opened at 11h (local time) on last week. But now, new candles opened at 9h (local time). What happend? Please help!

Thanks in advance!

 


@rkokerti

rkokerti
30 Jan 2014, 09:40

RE:

Spotware said:

Thank you for reporting this issue. We are aware of it and will fix it.

Hello,

Is there any news about the above mentioned issue? This is very frustrating! Please investigate it.

Thanks in advance!


@rkokerti

rkokerti
27 Jan 2014, 14:45

RE:

Spotware said:

Please send us troubleshooting information by pressing CTR+SHIFT+ALT+T on your application. 

I sent the information


@rkokerti

rkokerti
27 Jan 2014, 11:07

RE:

Spotware said:

Please try to refresh the chart and let us know if the problem persists.

Refresh not helps.


@rkokerti

rkokerti
02 Dec 2013, 21:40

"Nice" Drawdown! :D :D :D


@rkokerti

rkokerti
22 Nov 2013, 13:27

Thanks for your answer, but what is your advice? How can I use robots at midnight (when new candle opens)?

Server dosen't accept any new order, but new candle is there! So OnBar() method is not working....

 


@rkokerti

rkokerti
22 Nov 2013, 01:00

Nowadays there is no error.

Thanks for your help!


@rkokerti

rkokerti
13 Nov 2013, 19:26

Dear fzlogic!

Nice Job! Thanks for the quick reply!

 


@rkokerti

rkokerti
13 Nov 2013, 13:24

Like code below... But it is not too smart / elegant, and it is investigate only 3 candle backward. 

I would like to ivnestigate more (min 20) candles. So some FOR/DO/WHILE cycle would be better.

Please help!

    public override void Calculate(int index)
    {

    if(MarketSeries.Open[index] < MarketSeries.Close[index]) 
    {
    ChartObjects.DrawText("LL","LastLong",index,MarketSeries.High[index],VerticalAlignment.Top,HorizontalAlignment.Center,Colors.LimeGreen);
    }
    else if(MarketSeries.Open[index-1] < MarketSeries.Close[index-1])
    {
    ChartObjects.DrawText("LL","LastLong",index-1,MarketSeries.High[index-1],VerticalAlignment.Top,HorizontalAlignment.Center,Colors.LimeGreen);    
    }
    else if(MarketSeries.Open[index-2] < MarketSeries.Close[index-2])
    {
    ChartObjects.DrawText("LL","LastLong",index-2,MarketSeries.High[index-2],VerticalAlignment.Top,HorizontalAlignment.Center,Colors.LimeGreen);    
    }
    else if(MarketSeries.Open[index-3] < MarketSeries.Close[index-3])
    {
    ChartObjects.DrawText("LL","LastLong",index-3,MarketSeries.High[index-3],VerticalAlignment.Top,HorizontalAlignment.Center,Colors.LimeGreen);    
    }


    if(MarketSeries.Open[index] > MarketSeries.Close[index]) 
    {
    ChartObjects.DrawText("LS","LastShort",index,MarketSeries.Low[index],VerticalAlignment.Bottom,HorizontalAlignment.Center,Colors.Red);
    }
    else if(MarketSeries.Open[index-1] > MarketSeries.Close[index-1]) 
    {
    ChartObjects.DrawText("LS","LastShort",index-1,MarketSeries.Low[index-1],VerticalAlignment.Bottom,HorizontalAlignment.Center,Colors.Red);
    }
    else if(MarketSeries.Open[index-2] > MarketSeries.Close[index-2]) 
    {
    ChartObjects.DrawText("LS","LastShort",index-2,MarketSeries.Low[index-2],VerticalAlignment.Bottom,HorizontalAlignment.Center,Colors.Red);
    }
    else if(MarketSeries.Open[index-3] > MarketSeries.Close[index-3]) 
    {
    ChartObjects.DrawText("LS","LastShort",index-3,MarketSeries.Low[index-3],VerticalAlignment.Bottom,HorizontalAlignment.Center,Colors.Red);
    }    

}

 


@rkokerti

rkokerti
08 Nov 2013, 12:46 ( Updated at: 21 Dec 2023, 09:20 )

Can you please explain what means "separate threads or timers"? 

Last night the robot worked perfectly, but a few minutes ago it crashed again... (however I switched off the notifications :-) )

Please help!!!

 


@rkokerti

rkokerti
07 Nov 2013, 18:47 ( Updated at: 21 Dec 2023, 09:20 )

Of course! This was happend:

cAlgo not respond....13 minutes after the appearance of new candle, I got bored and I turned off cAlgo.

This program crash is occurs in 50%. So 5 times working perfectly and 5 times crashed out of 10 cases.

Please investigate it.

Thanks in advance!

 


@rkokerti

rkokerti
24 Oct 2013, 12:38

Dear cAlgo_Development

Can you please inform us when to expect the fix?

Thanks in advance!


@rkokerti